Training Support Specialist - LGB Airport

ATP is the nation's largest flight school, renowned for providing students with the most efficient and structured path to achieving a successful airline pilot career. Established over 35 years ago, ATP has built a strong reputation as the industry leader in professional flight training, supplying highly skilled pilots to regional and major airlines across the United States. The institution is dedicated to excellence and innovation in aviation education, maintaining high standards and comprehensive training programs to ensure its graduates are prepared for the challenges of a professional pilot career. ATP's commitment to student success and safety is reflected in its detailed training curriculum, experienced instructors, and strong partnerships with airlines, making it a preferred choice for aspiring pilots nationwide. The role of Training Support Specialist within ATP's Training Support Department is a crucial position that directly impacts student experience and success. As ATP continues to expand its flight training enrollment, there is an increased need for dedicated professionals to facilitate an exceptional and seamless training journey for each student. The Training Support Specialist serves as the primary liaison between students and the vast resources available through ATP. Their goal is to ensure students can access everything they need to complete their training on time, stay within budget, and meet all program milestones effectively. This includes providing guidance through the Airline Career Pilot Program, offering personalized support, and addressing any logistical or scheduling issues that may arise during the training process. The specialist works both individually and in groups to maintain ongoing communication with students, proactively managing their schedules and helping them navigate the various stages of their flight training. This role requires a high degree of organizational skill, attention to detail, and a customer-service mindset, as it involves handling FAA certification processes, scheduling exams and checkrides, and collaborating with instructors and designated pilot examiners (DPEs). Additionally, the Training Support Specialist plays an instrumental role in managing contingencies such as weather delays, aircraft availability, and instructor limitations, contributing to a smooth and effective learning environment. Furthermore, the position involves conducting pre-arrival preparations, day one check-ins, weekly orientation meetings, and inspections of ATP housing facilities. The Training Support Specialist is expected to maintain thorough records in the student tracking system to monitor progress and ensure that all training elements align with the outlined program. This role is not only administrative but also supportive, empowering students through challenges and acting as an advocate when intervention is necessary to keep training on track. Employment type for this role is full-time, offering a competitive salary commensurate with experience, alongside a comprehensive benefits package designed to support the well-being and professional growth of ATP employees. The Training Support Specialist position is ideal for individuals who possess excellent communication skills, strong time management abilities, and a passion for aviation and education. This role provides the opportunity to contribute meaningfully to the development of future airline pilots while working within a respected and established organization dedicated to aviation excellence.

• customer service-oriented work experience required
• excellent organizational and time management skills required
• outstanding verbal and written communication skills required
• some college coursework preferred
• aviation experience, specifically an understanding of FAA Certification preferred
• private pilot certificate or aircraft dispatcher certificate preferred