Towne Park,LLC Needs Associate Manager Of Parking Operations-Monterey

Towne Park is a premier hospitality services company dedicated to creating exceptional experiences that bring smiles to the faces of patients, visitors, guests, and clients. As a leader specializing in hospitality services, Towne Park prides itself on its commitment to delivering compassionate, high-quality service that eases anxieties and improves the overall experience of every person it serves. With a focus on bringing positivity and operational excellence to each interaction, Towne Park is more than just a workplace—it is a place where employees can make a meaningful impact daily by fostering excellent customer service and supportive team environments. Working at Towne Park allows individuals to contribute to the well-being and satisfaction of millions, from patients and their families to guests visiting new cities. The organization recognizes the importance of every role in shaping memorable experiences and strives to empower its associates to do their best work. The role of Associate Manager at Towne Park is a pivotal position within their hospitality services framework, centered on ensuring exceptional client, customer, and associate satisfaction at a designated location. This is a full-time position with an annual base salary around $70,000, supplemented with potential annual incentive bonuses based on job performance and company policies. The Associate Manager oversees and drives the quality of guest and patient services through hands-on management and leadership, which includes managing associate teams, handling service delivery, and ensuring fiscal responsibility. Responsibilities span recruiting and training associates, conducting performance evaluations, addressing customer concerns, and maintaining strong client relationships. This role requires a blend of operational management, customer service excellence, and financial oversight to exceed business goals and uphold Towne Park’s high service standards. As an Associate Manager, the individual will be responsible for managing at least two associates, allocating labor effectively, and maintaining high visibility at the site to connect with both staff and clients. The role also demands proficiency in budgeting, performance appraisal, coaching, and compliance with safety and operational policies. Due to the hands-on nature of this position, the Associate Manager may perform guest service tasks such as valet parking, bell services, and door assistance when necessary to uphold service quality. This role involves multi-tasking under pressure, using strong communication skills to address all organizational levels and maintaining professional and positive interactions even in challenging situations. Towne Park provides a supportive and dynamic work environment where individuals with an ability to drive results and a passion for hospitality can thrive and advance their careers. The company offers competitive compensation and a robust benefits package including medical, dental, and vision insurance, life and disability protection, and a comprehensive 401k plan, alongside paid holidays and accrued time off to ensure employees maintain a healthy work-life balance. Overall, the Associate Manager role is an ideal opportunity for experienced hospitality professionals eager to lead teams, enhance client satisfaction, and contribute to the continued success of a respected company in the hospitality sector.

• Associate's degree or equivalent preferred
• Valid driver's license and clean driving record required
• Minimum one year of hospitality-related experience required
• Must be able to drive manual transmission
• Ability to work independently with minimal supervision
• Ability to make day-to-day operational decisions
• Physical ability to perform job duties including lifting up to 50 pounds
• Willingness to travel up to 10 percent
• Must maintain courteous and safety-focused demeanor