The Lenox Hotel, Food & Beverage Manager - Boston, MA

The Lenox Hotel is a distinguished and historic establishment nestled in Boston's vibrant Back Bay neighborhood, where it has been a prominent fixture since 1900. This independently owned, high-end hotel offers a sophisticated and personalized guest experience that emphasizes a welcoming and home-like atmosphere for travelers. Its luxurious accommodations and uniquely tailored services make it a preferred destination for discerning visitors seeking comfort, style, and a touch of Boston's cultural heritage. The Lenox Hotel prides itself on its tradition of excellence, combining historic charm with modern amenities to exceed guests' expectations. As one of Boston's premier boutique hotels, it balances its rich past with an inspired and creative approach to hospitality, ensuring that every stay is memorable and customized to individual tastes and preferences. The Food & Beverage Manager role at The Lenox Hotel is a pivotal position within this esteemed institution, responsible for upholding the hotel's commitment to quality and service in its dining and event facilities. The successful candidate will oversee the operations of three distinct restaurant outlets and extensive banquet spaces that accommodate a variety of social and corporate events, including elegant weddings. These outlets include Sweeney's on Boylston, known for its lively atmosphere and authentic Irish cuisine; The Irving at The Lenox, a sophisticated lobby cocktail bar offering classic and innovative drinks; and Willow & Ivy, a restaurant helmed by the Executive Chef featuring refined New England-inspired American cuisine. In this leadership role, the Food & Beverage Manager will be entrusted with creating a warm and inviting environment for guests and team members alike. This involves managing and motivating a diverse team of food and beverage professionals, ensuring exemplary service standards, coordinating schedules, and fostering a collaborative workplace culture. The manager will take a hands-on approach to training, staff development, and quality control, emphasizing the importance of both the guest experience and employee satisfaction. The position requires a passion for food, wine, and hospitality, coupled with strong knowledge of bar, restaurant, and banquet service practices. The Food & Beverage Manager will work closely with kitchen and events teams to maintain menu quality and oversee special functions, striving to exceed guest expectations consistently. Managing costs, payroll, and compliance with health and safety standards are also critical components of this role. The manager will be a central figure in the team’s success, inspiring and leading staff through example and effective communication. This full-time position offers the potential for a rewarding career in an iconic hotel setting, with competitive salary and comprehensive benefits reflective of the hotel's high standards and commitment to its workforce.

• 5 years of experience in food and beverage experience preferably in a hotel or upscale restaurant environment
• 1 year of management experience in a hotel or restaurant
• strong leadership skills
• excellent organizational and time-management abilities
• proficiency in Microsoft Office and Toast and Opera a plus
• exceptional communication and interpersonal skills
• ability to work flexible hours, including evenings, weekends, and holidays as needed