Medical Receptionist - Family Medicine - Quick Hire!

Nazareth Hospital is a respected member of Trinity Health, Mid-Atlantic, known for delivering high-quality healthcare services to its community. As a part of Trinity Health, Nazareth Hospital upholds a strong commitment to compassionate, patient-centered care, emphasizing the dignity of every individual they serve. The hospital operates with a deep sense of mission and core values that prioritize inclusivity, respect, and teamwork, making it a supportive and dynamic environment for both patients and employees. The Family Medicine team at Nazareth Hospital is currently seeking a Medical Receptionist to join their full-time workforce during day and evening shifts. This key role focuses on providing exceptional administrative and interpersonal support to physicians and patients alike. The Medical Receptionist is responsible for managing multi-line telephone communications by answering incoming calls and directing callers efficiently to appropriate personnel. This position ensures the smooth scheduling of patient appointments via phone, mail, or in-person interactions, contributing significantly to the department's efficiency. In addition to managing communications, the Medical Receptionist handles sorting of incoming and outgoing mail, maintaining organized and accurate distribution and dispatch. Competency with practice management software and internet accessibility is essential to perform data entry tasks accurately and handle patient records. The role demands a high level of attention to detail and confidentiality, especially concerning sensitive medical, personal, and financial patient information. Serving as the first point of contact, the Medical Receptionist warmly greets patients, assists with appointment scheduling, and maintains thorough and precise records and accounts. They actively help keep patient appointments on schedule by notifying healthcare providers of patients' arrival, reviewing service delivery in relation to scheduled times, and reminding providers of any potential delays. A vital part of the position is revenue management, which includes recording and updating financial information, processing patient charges, controlling credit terms, and facilitating third-party claims for payments. This full-time employment opportunity offers a competitive salary and comprehensive benefits package designed to support employees’ well-being and professional development. Benefits include extensive medical, dental, and vision coverage, a retirement savings program, paid time off, tuition reimbursement to encourage further education, and free parking, among others. The hospital fosters a collaborative working environment centered around shared values of respect and inclusiveness, ensuring each team member’s unique talents and experiences are valued and utilized. Applicants interested in contributing to a mission-driven healthcare provider and growing their career with a leading hospital in the Mid-Atlantic region will find this role rewarding. The Medical Receptionist position at Nazareth Hospital is an excellent opportunity for candidates who are detail-oriented, skilled in patient communication, and committed to delivering excellent support within a busy medical practice.

• High school diploma or equivalent
• One or more years of physician office experience preferred
• Ability to operate multiline telephone system
• Proficiency in data entry and computer skills
• Strong organizational skills
• Effective communication abilities
• Commitment to patient confidentiality