The Barfield- Front Desk Clerk - $13 to $16 per HOUR

The Barfield, Autograph Collection, is a distinguished boutique hotel located in the heart of downtown Amarillo, Texas. Revered for its embodiment of Texas Panhandle hospitality, The Barfield offers guests a unique blend of authentic Western charm with a modern and luxurious twist. The hotel features 112 stylish guest rooms that provide both comfort and elegance, catering to travelers seeking an exceptional lodging experience. Within the premises, guests have access to Toscana, a refined yet rugged Italian steakhouse renowned for its exquisite culinary offerings, and the Paramount Recreation Club, a speakeasy-inspired venue that perfectly merges history with innovative entertainment options. As a part of the Autograph Collection, The Barfield prides itself on delivering unparalleled hospitality and meticulous attention to detail. The team, known as Curators, embraces an energetic, service-focused culture that strives to elevate each guest's visit with personalized and thoughtful service. Working at The Barfield means becoming part of a dynamic environment where professional growth and guest satisfaction are paramount. The Front Office Curator role at The Barfield is a highly visible and impactful position, essential to creating an exceptional guest experience from the moment guests arrive until they depart. Reporting directly to the Front Office Manager, this non-exempt position serves as the hotel's primary point of contact for guests, visitors, and staff. The main focus is on welcoming and accommodating guests warmly and courteously while efficiently overseeing the guest registration and check-out processes. The Curator also plays a crucial role in promoting the hotel's services and amenities, as well as providing valuable information about the property and the surrounding Amarillo area. This position requires a true desire to meet and exceed the needs of guests in a fast-paced and dynamic environment. The Front Office Curator is responsible for setting up accurate accounts according to guest preferences, accommodating room changes promptly, and maintaining comprehensive knowledge of all hotel offerings, including rates, promotions, room types, and the historical significance of the property. Additionally, the Curator acts as a resource to acquaint guests with local attractions, community events, and points of interest, enhancing the overall guest experience. Other vital aspects of the position include handling guest issues with empathy and professionalism, managing accurate account settlements and payment processing, maintaining proper key control and security measures, and participating in safety and security training to ensure a safe environment for everyone. The Curator works collaboratively with various departments, such as Valet, Bellman, Sales, and Accounting, exemplifying strong teamwork and mutual respect. Candidates who thrive in this role exhibit excellent communication skills, strong customer service orientation, problem-solving abilities, and a professional demeanor. The Barfield values employees who demonstrate reliability, punctuality, and the capability to multitask effectively under pressure. This role offers an exciting opportunity to contribute to a luxury boutique hotel's success, delivering memorable guest experiences and being part of a vibrant team committed to excellence.

• customer service experience preferred
• must be able to stand for long periods
• ability to work in crowded or close quarters office setting
• general office environment with limited physical activity