Spa Receptionist (PT) - Quick Hire!

Highgate Hotels is a premier real estate investment and hospitality management company renowned as an innovator within the hospitality industry. With a commanding presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has expanded its footprint to Europe, Latin America, and the Caribbean. The company oversees a portfolio of global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate provides expert guidance through all stages of the hospitality property cycle, including planning, development, recapitalization, and disposition. It also develops bespoke hotel brands and employs cutting-edge proprietary revenue management tools designed to predict evolving market trends. Composed of seasoned hotel management leaders, the executive team drives operational excellence and maintains trusted partnerships with top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle. An authentic Arizona experience is at the heart of the Kimpton Miralina Resort, a distinguished property managed by Highgate. Nestled within 40 lush acres featuring 50,000 square feet of flexible event space, the resort offers a palm-lined retreat tailored for family vacations, business meetings, and special occasions. Guests enjoy five swimming pools, a full-service salon and day spa, and access to nearby championship golf courses. The resort’s elegant Spanish Mission-inspired architecture and fragrant desert gardens provide a scenic backdrop complemented by stunning views of Camelback and Mummy Mountain. The Spa Receptionist role at Kimpton Scottsdale is pivotal in creating an exceptional guest experience by managing client arrivals, departures, and overall satisfaction within the spa environment. This hourly position demands a professional who excels in communication, multitasking, and maintaining administrative organization. Responsibilities include answering a multi-line telephone system, directing calls and guests according to Highgate’s exacting standards, and ensuring an inviting and efficient reception area. The receptionist acts as the initial point of contact, facilitating seamless daily operations and providing general administrative support such as typing, filing, and calendar management. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is essential. Candidates must exhibit a warm and friendly demeanor while communicating effectively with guests and team members at all levels. The role requires strong attention to detail, discretion in handling confidential information, and the ability to prioritize multiple tasks in a fast-paced setting. The Spa Receptionist contributes significantly to the Kimpton Miralina Resort’s reputation for outstanding customer service and helps uphold the high standards of personal appearance and professionalism expected by Highgate. This position presents an excellent opportunity for individuals seeking to build a career in hospitality within a supportive and dynamic environment.

• High school diploma
• previous receptionist or administrative experience preferred
• proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• strong verbal and written communication skills
• multitasking and prioritization abilities
• detail oriented
• professional personal appearance
• ability to maintain confidentiality
• initiative and self-motivation
• friendly and courteous manner
• ability to perform general clerical duties