Tasting Room Attendant FCW (Part Time 30 Hours)

Delicato Family Wines is a family-owned winery known for its commitment to crafting high-quality wines and providing exceptional experiences for wine enthusiasts. Established with deep roots in California's renowned wine regions, the company has built a reputation for excellence in both winemaking and hospitality. Delicato Family Wines operates multiple brands and wine varietals, catering to diverse consumer preferences while maintaining a focus on sustainable and innovative practices in viticulture and winemaking. The company culture emphasizes high moral standards, continuous improvement, trust within the team, and sustainable relationships with customers, employees, and partners. Delicato Family Wines takes pride in upholding these values while offering rewarding career opportunities in a supportive and dynamic environment. The Tasting Room Attendant role at Delicato Family Wines is a vital position focused on delivering outstanding customer service and promoting the sale of wine, wine clubs, and related products within the winery's tasting room. This position serves as the face of the company for visitors, providing education about the winery's history, brands, and varietals, thereby enriching the overall guest experience. The Attendant is responsible for engaging with customers warmly and professionally, helping them select wines that suit their tastes and preferences, and ensuring they feel welcomed and valued during their visit. This role blends sales, service, and hospitality with an emphasis on building relationships that encourage customer loyalty and repeat business. Working as a Tasting Room Attendant requires a passion for wine, solid knowledge of winemaking basics, and the ability to communicate effectively with a diverse clientele. The role involves operating point-of-sale systems, managing transactions accurately, assisting with shipping logistics for wine purchases, maintaining the cleanliness and presentation of the tasting room, and supporting event setups when needed. Delicato Family Wines offers competitive pay for this non-exempt position, with a salary range between $17.33 and $26.99 per hour, commensurate with experience and qualifications. Employees benefit from a comprehensive package including medical, dental, and vision insurance, company-matched 401(k), paid time off, and other perks designed to support well-being and professional growth. This opportunity is ideal for individuals who thrive in a customer-facing environment and who are enthusiastic about wine education and creating memorable guest experiences. The role requires flexibility to work some nights and weekends and a professional appearance and demeanor. Delicato Family Wines values innovation and continuous evolution, making the Tasting Room Attendant position not only a job but a chance to grow within a respected winery committed to excellence and sustainability.

• Understanding of basic winemaking techniques/procedures
• must be 21 years of age
• experience in customer service and operating a cash register preferred
• flexible schedule including some nights and weekends
• outstanding customer service skills
• ability to work with the public and staff effectively
• effective communication with diverse client groups
• commitment to excellence and high standards
• knowledge of CA Responsible Beverage Service best practices
• professional appearance and demeanor
• strong computer skills and data entry experience a plus