TASTING ROOM ASSOCIATE

Penns Woods Winery is a charming, small family-owned winery located in Pennsylvania. Renowned for its commitment to crafting premium wines that reflect the unique terroir of the region, this establishment has built a solid reputation for delivering quality, authenticity, and a memorable experience to its guests. The winery emphasizes a warm, welcoming atmosphere that allows visitors to learn about and appreciate the art of winemaking while savoring excellent products. The team at Penns Woods Winery is passionate about their craft and dedicated to providing outstanding customer service that goes beyond simply selling wine; it is about creating lasting connections with customers and inviting them into the family’s story. The role of Tasting Room Sales & Hospitality Associate is an energetic, people-focused position perfect for those with a love of wine and a passion for hospitality. This part-time role offers up to 30 hours per week, with a requirement of at least two full weekends (four individual weekend days) each month, as well as select weekdays and occasional evenings to support special events or off-site wine pouring opportunities. The position provides an exciting chance to engage with visitors, share the story and varieties of Pennsylvania wines, and promote wine club memberships, fostering a vibrant and loyal customer base. Associates are expected to provide exemplary hospitality, ensuring guests have an unforgettable experience through friendly, professional interactions and extensive knowledge about the winery and its offerings. Sales skills are essential, particularly in promoting wine club memberships which are vital to the winery’s relationship-building efforts. The role also requires collaboration with other team members, balanced with the ability to work independently to maintain a smooth operation within the tasting room. In addition to direct guest engagement, responsibilities include answering customer inquiries by phone, representing the winery at outside events, and maintaining cleanliness and merchandising displays in the tasting room. The part-time nature of this position makes it ideal for individuals seeking flexibility, but the winery also offers the potential for full-time advancement. Training is comprehensive, including instruction in the Responsible Alcohol Management Program (RAMP), ensuring associates are well-prepared to serve responsibly and professionally. This role is a fantastic opportunity for those who are outgoing, can multitask effectively, and have a reliable commitment to their work. Wine knowledge is beneficial but not mandatory, with a strong emphasis placed on exceptional customer service and a professional, polished appearance.

• Minimum of high school diploma or equivalent
• ability to work a minimum of two full weekends (four individual weekend days) per month
• flexible availability to work select weekdays and evenings as needed
• excellent interpersonal skills
• ability to multi-task and work independently or as part of a team
• commitment to reliable attendance and punctuality
• authorized to work in the United States