Store Team Member (Cashier, Stocker, Animal Care)
Posted on October 24, 2025
Pet Supplies Plus is a leading pet supply retailer with over 750 locations across 44 states in the United States. Known for its streamlined store design, Pet Supplies Plus offers a wide assortment of natural foods, hard goods, and pet services, providing an accessible and enjoyable shopping experience for pet owners. The company is committed to exceptional neighborly service, with friendly and knowledgeable staff who get to know each pet and their owners by name. As a testament to its strong market presence and outstanding service, Pet Supplies Plus is ranked No. 21 overall on Entrepreneur Magazine's 2024 Franchise 500 list and is recognized as the top full-service pet supplies franchise for its financial strength, stability, growth rate, and system size.
As a Store Team Member at Pet Supplies Plus, you will play an integral role in delivering exceptional customer service to pet owners. This position is perfect for individuals who are passionate about people and pets, offering a diverse range of day-to-day activities from assisting customers in finding the right toys and food for their pets, to educating neighbors about pet care. The role involves specializing in areas such as cashier duties, stocking shelves, or pet care services, requiring flexibility, teamwork, and a genuine love for animals.
Store Team Members engage with customers by helping select the perfect products for their pets, such as finding chew toys for terriers or comparing ingredient labels for cats, fitting harnesses for dogs, and providing insightful information on bird ownership. Beyond customer interaction, the role includes stocking shelves with pet supplies, unloading delivery trucks safely using proper equipment, bagging purchases, and carrying items to customers or their cars. Those specializing in pet care provide attentive maintenance for store pets, including feeding, cleaning habitats, and answering questions about animal care.
This physically demanding role requires standing for long periods and the ability to lift items weighing between 40 to 65 pounds. Pet Supplies Plus supports its employees with interactive knowledge programs such as the Pet Degree pay-for-knowledge initiative. Team members are expected to be reliable, supportive, and knowledgeable about animals and products to deliver neighborly service that exceeds expectations.
Flexible scheduling options are offered, including evenings, weekends, and holidays. Candidates must be 16 years or older and pass a drug screening where applicable. The company cultivates a supportive work environment with opportunities for growth, promotion from within, and ongoing training.
Joining Pet Supplies Plus as a Store Team Member means becoming part of a team that values animal welfare, community, and excellent customer experiences. If you are passionate about pets and want a rewarding career in the pet retail industry, this role offers a vibrant and dynamic workplace where your contributions truly matter.
                - must be 16 years or older
 - able to pass a drug screening where applicable
 - capable of lifting 40 to 65 pounds
 - able to stand for long periods
 - flexible to work evenings, weekends, and holidays
 - able to support and work well with a team
 - willing to learn and participate in training programs