SpringHill Suites Las Vegas Henderson - Front Desk Agent

Our esteemed establishment is a distinguished hotel located in the serene area of Henderson, Nevada, catering to both business and leisure travelers. Known for its spacious accommodations that are 25 percent larger than typical hotel rooms, this property boasts fully renovated suites completed in 2016, featuring premium West Elm sofabeds and 32-inch TVs for enhanced guest comfort. Guests enjoy complimentary daily breakfast and continuous coffee service available 24/7, creating a warm and inviting atmosphere from arrival to departure. The hotel’s prime location offers convenient access to Henderson Convention Center, Galleria Mall, and McCarran Airport (LAS), while also being only 20 minutes away from the vibrant Las Vegas Strip. Beyond the urban attractions, nature enthusiasts can explore outdoor recreation spots such as Lake Las Vegas, Red Rock Canyon, or enjoy access to the Amargosa Trail located just behind the hotel. This solidifies the hotel’s appeal as a preferred destination for diverse traveler profiles seeking both excitement and relaxation. We are currently seeking a dedicated Front Desk Agent who will be the cornerstone of our guest experience, ensuring every visitor feels valued and welcomed. The Front Desk Agent role is pivotal in managing all front desk operations seamlessly, from handling check-ins and check-outs to managing reservations and guest inquiries. This role requires exceptional customer service skills and the ability to communicate effectively with guests and team members alike, ensuring a fluid and enjoyable stay for all. The ideal candidate will exhibit strong problem-solving abilities, managing challenges with poise and efficiency, and have a demonstrated capacity for multitasking within a fast-paced environment. Financial acumen is also important as the position involves handling basic transactions and maintaining accurate records. This is a full-time position offering a competitive salary and after an initial waiting period, employees are eligible for a comprehensive benefits package. Notably, the hotel also offers daily pay options to provide flexible financial access to its staff. Join us and become part of a team dedicated to excellence in hospitality, where your role directly impacts guest satisfaction and contributes to the welcoming ambiance our guests have come to love.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite