Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus is a leading retailer in the pet care industry, dedicated to making it easier for pet owners to find high-quality products and services for their beloved animals. With over 750 locations across 44 states, Pet Supplies Plus combines a comprehensive selection of natural foods, hard goods, and pet services with a friendly, knowledgeable staff that personally engage with each pet and its owner. The store’s layout is designed to foster a welcoming and neighborly atmosphere, making shopping convenient and enjoyable for every customer. Recognized for its financial strength, stability, and strong growth, Pet Supplies Plus ranks No. 21 on Entrepreneur Magazine's 2024 Franchise 500 list and is the top full-service pet supplies franchise in the nation. This reputation highlights the company’s commitment to excellence and its deep roots within local communities. The role of a Store Team Member at Pet Supplies Plus goes far beyond traditional retail duties. This position is ideal for individuals who have a genuine passion for animals and exceptional customer service skills. As a Store Team Member, you will interact with customers—referred to as neighbors—with a friendly, supportive approach that helps them find the best products for their pets. This role requires you to be knowledgeable about animal care, product ingredients, and pet behaviors, enabling you to confidently assist neighbors in making informed decisions. Typical daily activities might include helping a terrier owner select durable chew toys, advising a cat owner about the nutritional differences between pet foods, fitting harnesses on small dogs, and educating young customers about bird care. In addition to customer engagement, your responsibilities will also encompass store maintenance tasks such as stocking shelves, operating the cash register, and caring for the pets in-store by feeding and cleaning their habitats. The position demands a strong work ethic and physical stamina since some duties involve heavy lifting and standing for extended periods. However, the company supports its employees’ growth and knowledge through the interactive Pet Degree pay-for-knowledge programs designed to enhance skills and create opportunities for career advancement. Store Team Members may specialize in cashier duties, stocking, or pet care, but versatility and camaraderie form the core of the work environment. For instance, cashiers handle transactions efficiently and promote membership programs, stockers maintain product availability and assist neighbors with their purchases, and pet care specialists ensure that the animals thrive and provide expert advice to customers. Candidates must be flexible in their availability, prepared to work evenings, weekends, and holidays, and be 16 years of age or older, passing a drug screening where required. Pet Supplies Plus fosters an inclusive and respectful workplace that values diversity and equal opportunity. Employees enjoy benefits such as medical, dental, and vision plans (for full-time positions), health savings and flexible spending accounts, employee discounts, flexible scheduling, pay increases, and comprehensive pet care training programs. Joining Pet Supplies Plus means becoming part of a compassionate, neighbor-oriented team focused on enhancing pet ownership experiences through outstanding service, education, and community involvement. If you love animals and want to contribute to making pet care simpler and more enjoyable for neighbors, this role offers a rewarding career path filled with learning opportunities, supportive teamwork, and the satisfaction of helping pets and people thrive.

• must be 16 years or older
• able to pass a drug screening in applicable states
• flexible to work evenings, weekends, and holidays
• able to stand for long periods
• capable of lifting weights between 40 and 65 lbs
• possess basic reading and math skills
• demonstrate a positive attitude and teamwork spirit