Store Team Member (Cashier, Stocker, Animal Care)

Pet Supplies Plus is a leading retailer in the pet care industry dedicated to making it easier for pet owners to find the best products for their beloved animals. With over 750 store locations spread across 44 states in the United States, Pet Supplies Plus combines a large variety of natural foods, pet accessories, and services within a streamlined store design that ensures a simple and enjoyable shopping experience. This thriving franchise is known for its friendly and knowledgeable staff, who take the time to learn about each pet and their owner by name, creating a neighborhood atmosphere that makes visiting the store a playful and personal experience. The company ranks No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500 list and holds the distinction of being the top full-service pet supplies franchise, recognized for its financial strength, fast growth, and large system size. More information about the company can be found on their official website at www.petsuppliesplus.com. The role of a Store Team Member at Pet Supplies Plus is central to delivering exceptional neighborly service, with a strong emphasis on compassion for animals and dedication to customer satisfaction. As a Store Team Member, you will have the opportunity to engage directly with pet parents and their companions, offering expert advice and personalized care to enhance the pet ownership experience. This position involves diverse responsibilities ranging from assisting customers with product selection tailored to their pet's needs, helping with fitting harnesses or toys, and educating customers about pets’ care to maintaining the cleanliness and wellbeing of animals housed in the store. The role also includes operational duties such as stocking shelves, processing purchases at checkout, and supporting team efforts with flexibility and collaboration. This is a physically engaging position that requires lifting items between 40 to 65 pounds and standing for extended periods. Candidates must be at least 16 years old and, where applicable, pass a drug screening. Store Team Members may specialize in one or more focus areas, including cashiering with an emphasis on accuracy and customer engagement; stocking, which involves proper and safe management of inventory and assistance with customer orders; and pet care, where nurturing and caring for the animals in-store is paramount. The position supports growth through interactive learning programs like the Pet Degree pay-for-knowledge initiative, fostering professional development and knowledge-based pay increases. Working at Pet Supplies Plus offers a positive, welcoming culture that promotes from within and recognizes the contributions of every team member to the community and pet owners they serve. This role is perfect for passionate animal lovers who seek a rewarding career that blends customer service, animal care, and teamwork in a dynamic retail environment.

• minimum age of 16 years
• ability to stand for long periods
• capability to lift heavy items between 40 to 65 pounds
• pass a drug screening in applicable states
• flexible availability including evenings, weekends, and holidays
• commitment to delivering excellent customer service
• physical ability to perform pet care duties