St. Louis,MO,USA Aviation Opening | Hiring

The OM Group is an independently owned franchisee of Dunkin, operating a chain of 12 restaurants throughout the St. Louis metro area and Southeast Missouri. Known for its dedication to quality food and beverage service, Dunkin offers a wide variety of coffee, donuts, and other quick-service food items that have built a loyal customer base. The OM Group's commitment to maintaining the high standards set by Dunkin ensures an excellent guest experience that consistently meets customer expectations. As a local business leader in the foodservice industry, OM Group provides employment opportunities across multiple locations, contributing to community growth and economic development in Missouri. We are currently seeking a dedicated and skilled Restaurant Manager to join our Dunkin Team. This role plays a key part in the successful operation of each restaurant, ensuring that every visitor receives friendly, timely, and efficient service. The Restaurant Manager is responsible for providing positive and strong leadership to their team, aiming to deliver exceptional guest experiences, operational excellence, and growth in profitable sales. This position requires a proactive individual who can manage multiple responsibilities including staff recruitment, training, performance evaluation, and workplace safety. Maintaining compliance with Dunkin Donuts standards, franchise requirements, and all applicable laws is an essential part of this role. The ideal candidate will have a deep passion for the foodservice business and a genuine interest in fostering a positive work environment. They will be adept at problem-solving, decision-making, and building effective teams that work collaboratively to meet goals. The Restaurant Manager will focus on creating a guest-first culture, managing costs to maximize profitability, and executing brand standards consistently. Essential competencies for success in this position include great focus on guest satisfaction, leadership and influence skills, conflict management, and the ability to develop direct reports through coaching and motivating staff. This role emphasizes the importance of financial acumen, requiring the manager to understand profit and loss statements and use this knowledge to set goals and adjust operations for business success. The Restaurant Manager will play an integral role in marketing efforts, including the execution of new product launches and in-restaurant promotions, ensuring the team is trained and the customer experience is enriched. This is an excellent opportunity for someone ready to take on a leadership role in a reputable brand, delivering excellence in a fast-paced and rewarding environment.

• At least 18 years of age where applicable
• high school diploma or equivalent
• prior experience in restaurant or retail supervisory role
• strong communication skills
• ability to work flexible hours including weekends and holidays
• knowledge of safety food safety and sanitation laws
• ability to lead and develop a team
• financial management skills