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Dollar Tree is a leading variety store chain specializing in providing customers with a vast selection of everyday household items, food, and seasonal products—all at the fixed price of one dollar. With thousands of stores across the United States and Canada, Dollar Tree is committed to offering a value-driven shopping experience where quality meets affordability. The company is well-known for its dedication to customer satisfaction, community involvement, and employee development, making it a prominent player in the retail industry. Their stores serve a diverse customer base, delivering great service and value through a wide assortment of merchandise conveniently located close to customers' homes or neighborhoods. The role of Customer Service Associate at Dollar Tree is pivotal in ensuring that every shopper receives an exceptional experience when visiting the store. This part-time position is based at the Dollar Tree location situated at 443 Amherst St, Nashua, New Hampshire. The Customer Service Associate is responsible for engaging with customers, assisting them with their inquiries, product recommendations, and managing transactions efficiently and accurately at the cash register. This role goes beyond just transactions, encompassing duties such as maintaining store cleanliness, inventory management including stocking shelves, receiving merchandise, and ensuring the security of company assets like cash. In this role, associates are expected to uphold a positive, safe, and respectful environment, fostering professional and friendly interactions with customers, fellow associates, and store leaders alike. The position demands a balance of strong interpersonal skills and physical capabilities, as associates are frequently required to lift merchandise weighing between 30 to 50 pounds, navigate throughout the store, and perform tasks that include sweeping, mopping, and waste disposal. Associates play an essential role in the day-to-day operations of the store by adhering to productivity standards and contributing to a welcoming shopping atmosphere. Dollar Tree values experienced customer service individuals, preferably those with backgrounds in retail, grocery, hotel, or restaurant settings. The ideal candidate will be able to follow instructions carefully, interpret operational documentation, and demonstrate problem-solving and decision-making skills effectively. The company also emphasizes organizational and communication skills to ensure smooth store operations and optimal customer service delivery. Dollar Tree offers its associates a comprehensive benefits package that supports their overall health, financial wellbeing, and educational advancement. Employees can take advantage of benefits such as medical, pharmacy, dental, and vision insurance, in addition to retirement savings plans and educational assistance opportunities. The company also provides an Employee Assistance Program to support mental well-being, underscoring its commitment to fostering a supportive workplace environment. This job opportunity at Dollar Tree is inclusive and equal opportunity, welcoming qualified candidates from diverse backgrounds and respecting equal employment laws. The company complies with the Americans with Disabilities Act and local employment regulations, ensuring a workplace that accommodates the needs of all associates. Employment at Dollar Tree is at-will, meaning either the employee or employer may terminate employment without cause or notice. This position is crucial for individuals passionate about delivering exceptional customer service while contributing to a reputable retail brand known for value and community focus.

• High school diploma or equivalent is preferred
• Previous customer service experience in retail hotel restaurant grocery or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking standing stooping kneeling climbing pushing pulling and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required