Spirit Airlines Careers:General Manager(Kent,WA,USA) | Hiring

Urban Air Adventure Parks is a premier indoor adventure park and a market leader in location-based entertainment. Based in Dallas, Urban Air pioneered the adventure park concept and has since become the largest adventure park operator worldwide. The company is dedicated to creating fun, safe, and engaging environments where kids and families can enjoy thrilling attractions and experiences. With a strong emphasis on community, innovation, and customer satisfaction, Urban Air focuses on delivering high-quality entertainment that inspires guests to aim higher and achieve things they never thought possible. Urban Air Southcenter is currently seeking a dedicated General Manager to lead and inspire their team. This leadership role is essential for maintaining the park's dynamic and fun culture while achieving operational success. The General Manager will have overall responsibility for the day-to-day operations, driving initiatives, and upholding the highest standards for guest experiences and employee engagement. This position requires a proactive leader who can motivate staff, instill accountability, and implement effective strategies to meet and exceed financial and operational goals. The General Manager will be instrumental in hiring, training, and mentoring staff, fostering a team environment that promotes exceptional customer service. They will execute staff training programs and develop future leaders within the organization, including Area Leads and Certified Trainers. The role emphasizes cultivating a positive atmosphere by leveraging individual strengths and encouraging high productivity. A key part of the responsibilities includes maintaining a vibrant community presence through partnerships with local organizations. Operationally, the General Manager will ensure a safe, clean, and secure environment for both guests and employees. This includes overseeing entertainment, food and beverage services, attractions, and property management in alignment with the company’s financial goals. The ideal candidate will focus on continuous improvement, adherence to operating standards, and positive employee relations. They will support franchise owners by holding managers accountable to departmental goals and monitor guest feedback to enhance service delivery consistently. Financial stewardship is also a critical component of the role. The General Manager must capitalize on business opportunities by implementing marketing strategies and maintaining robust inventory control systems. Ensuring appropriate staffing levels to maximize customer experience while managing labor costs is essential. They will analyze financial reports to create action plans that grow revenue and control expenses to meet or exceed annual budgets. Candidates successful in this role will demonstrate strong leadership qualities, excellent decision-making skills, and a passion for developing others. Experience in hospitality industries such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants is required, along with at least three years of facility operations and management experience. Proficiency in Microsoft Office applications and excellent communication skills are necessary for effective reporting and team collaboration. The role suits a professional who is energetic, self-motivated, adaptable, and capable of maintaining high standards of personal conduct and professionalism. The General Manager must be able to establish and communicate a clear vision for the park while inspiring a diverse team to achieve business objectives. They will serve as an example for staff, many of whom may be experiencing their first jobs, providing guidance, support, and opportunities for growth. Urban Air Southcenter is committed to equal employment opportunities and values diversity in thought, ethnicity, and gender. This is an exciting opportunity to join a market-leading company in an innovative entertainment sector, playing a key role in delivering memorable experiences to families and communities. If you are a motivated leader passionate about creating positive environments and driving business success, Urban Air encourages you to apply and join their team!

• Experience in hospitality including theme parks family entertainment centers hotels resorts casinos or restaurants
• Minimum of 3 years experience in facility operations and management
• Strong leadership and team development skills
• Proficiency in Microsoft Office including Excel Word and PowerPoint
• Excellent communication and interpersonal skills
• Ability to maintain professionalism and good judgment
• Flexible and adaptable to changing business needs
• Ability to motivate and manage a diverse team
• Commitment to high standards of conduct and grooming
• Willingness to engage with community and foster partnerships