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DHL is recognized as the number one Delivery and Logistics Company in the world, a title earned through the dedication and individual contributions of each of its employees. Praised as the World's Best Workplace by Great Place to Work and Fortune Magazine, DHL has established a culture centered on personal commitment to the business, colleagues, and global communities. The organization is deeply committed to creating an environment where every team member is empowered to make a significant impact, ensuring the company maintains its leadership and innovative edge in the logistics industry. With competitive compensation packages and a robust suite of programs, services, and benefits that enhance employees' personal and professional lives, DHL prides itself on being a great place to work. Employees enjoy benefits like retirement savings plans, medical and dental insurance, generous paid time off, and initiatives that support wellbeing and ongoing training. This commitment extends to creating a respectful and inclusive workplace through equal opportunity policies and support for individuals with disabilities. The current job opening is for the position of Lead Customs Entry Writer. This role is pivotal in facilitating the seamless clearance of shipments through US Customs by managing and obtaining the necessary documentation and information. The selected individual will serve as a crucial link among DHL customers, brokers, and various DHL internal teams such as Customer Service, Clearance Production, and Compliance. Responsibilities include processing inbound freight, ensuring full compliance with government regulations, and addressing clearance delays by effectively communicating with customers and internal stakeholders. The Lead Customs Entry Writer is tasked with examining shipping documents to verify federal compliance, updating customer files, and handling US Customs documentation. Communication skills are essential for this role, as the candidate will interact frequently with companies and individuals via multiple channels including phone, email, fax, and internal networks. The position requires a high level of organization, attention to detail, and a working knowledge of import processes and customs requirements. Candidates interested in this role should have at least a high school diploma or equivalent, with one year of experience in customer service or import operations. Specialized training or certification in skills such as Microsoft Office tools (Outlook, Word, Excel), data entry, customer service, and import knowledge is highly beneficial. Fluency in a foreign language and strong customer service skills are considered a plus. This position offers an outstanding opportunity to join a global leader in logistics and become part of a company that values its people and their contributions. Benefiting from a competitive pay structure, incentive programs, extensive training opportunities, and a supportive work environment, the Lead Customs Entry Writer role is ideal for individuals seeking to advance their career in a dynamic and rewarding setting at DHL.

• Hs diploma or equivalent
• 1 year experience in customer service or imports
• Knowledge of import processes and customs regulations
• Strong communication skills
• Ability to manage multiple tasks and meet deadlines
• Proficiency in Microsoft Office applications
• Attention to detail
• Ability to work collaboratively