Sparks,NV,USA-based BOH/FOH Manager-Sparks,NV Opening | Hiring

Chick-fil-A South McCarran & 580 is a renowned fast casual and quick service restaurant located in a thriving community, known for its commitment to exceptional customer service and high-quality food offerings. As part of the Chick-fil-A brand, the restaurant prides itself on fostering a positive and inclusive culture where team members are encouraged to grow both personally and professionally. With a strong emphasis on leadership development, stewardship, and operational excellence, Chick-fil-A South McCarran & 580 has become a staple dining destination for guests seeking a dependable and welcoming fast food experience. The restaurant is well-regarded for its dedication to maintaining high standards throughout front and back of house operations, ensuring that every customer interaction reflects the company’s core values of integrity, generosity, and community engagement. Employment opportunities at Chick-fil-A South McCarran & 580 offer both full-time and part-time positions with competitive wages ranging from $18.00 to $20.00 per hour, creating flexible work environments that balance operational needs with team member lifestyles. Benefits such as health insurance, dental insurance, paid time off, flexible scheduling, vision insurance, and a 401(k) plan contribute to a comprehensive compensation package designed to attract and retain top talent in the highly competitive food service industry. The Front of House (FOH) and Drive Thru Operations Leader at Chick-fil-A South McCarran & 580 plays a pivotal role within the leadership team, serving as an ambassador and key driver of excellence. This role focuses on overseeing both front and back of house operations while ensuring that the restaurant’s service model and vision are consistently upheld. The successful candidate will cultivate a culture of continuous growth among team members and leaders, emphasizing product knowledge, stewardship, excitement, and generosity as core elements of the training and daily operations. Strong alignment with the Operator and leadership team vision is critical, alongside the implementation of stewardship systems throughout the restaurant to optimize performance and customer satisfaction. This position requires a motivated, detail-oriented individual who can inspire leaders to operate as a cohesive, high-performing team that embodies the company’s mission. Responsibilities also include supporting the Director of Front of House and Drive Thru Operations with the hiring process, including resume screening and interviews, while overseeing service speed and goal completion. The FOH and Drive Thru Operations Leader will design and implement innovative systems and standards for front counter and Drive Thru operations, ensuring that every team member receives clear and consistent performance feedback and goal-setting guidance. This role necessitates a strategic thinker with excellent communication skills, capable of managing diverse teams effectively and fostering a positive work environment where integrity and servant leadership are paramount. The ideal candidate will bring a background in business or hospitality, complemented by at least two years of leadership experience in food service operations. This leader must demonstrate mastery of all restaurant positions, superior organizational aptitude, and a passion for building lasting client relationships, all while upholding the Chick-fil-A brand with unquestionable integrity. Flexible day and night shifts are offered, and the location is fully in-person, making this an engaging opportunity for dedicated food service professionals committed to operational excellence and team development.

• high school diploma or equivalent
• strong analytical and problem solving skills
• ability to work in a team environment
• good business sense
• effective communication skills
• ability to handle difficult situations
• tech-savvy
• dependable and results-oriented
• self-starter
• strong project and time management skills
• unquestionable integrity
• driver’s license preferred