Spa Coordinator (Part Time) - Hotel Spa - Quick Hire!

The Sycuan Band of the Kumeyaay Nation is a community deeply rooted in history, culture, and resilience. Originating centuries ago from a people living together through farming, hunting, and fishing, the Sycuan Tribe continues to evolve while maintaining a strong sense of community. Today, the Sycuan Tribe governs its reservation and has developed a diverse range of enterprises in the San Diego region, including a state-of-the-art casino and a luxurious golf resort. These ventures illustrate the Tribe's commitment to economic growth, cultural preservation, and community development. Sycuan is more than just a successful business; it is a thriving community that prioritizes collaboration, heritage, and mutual support among its members and staff. The Spa Receptionist role at Sycuan is an essential position that contributes directly to delivering exceptional guest experiences within the Tribe’s spa and resort facilities. This hourly position plays a critical role in welcoming guests with warmth and professionalism, handling spa appointment bookings, answering calls, and providing comprehensive guest services in a friendly and efficient manner. The receptionist acts as the first point of contact, ensuring that visitors feel valued and that their needs are met promptly and courteously. Beyond greeting guests, this role includes a variety of operational responsibilities such as managing cash transactions through the Point-of-Sale system, maintaining balanced cash drawers, and reporting any discrepancies to leadership. The receptionist also ensures that the spa’s merchandise and supplies are well-stocked and organized, contributing to a welcoming environment that supports smooth daily operations. Maintaining cleanliness and orderliness of equipment and facility spaces forms another critical aspect of the job, ensuring that the spa environment is inviting and functional at all times. The position requires effective communication skills and the ability to multitask in a dynamic, guest-focused setting. The Spa Receptionist supports administrative functions by documenting guest feedback, assisting in coordinating promotions and sales events, and distributing promotional materials as directed. This role requires a combination of interpersonal skills, attention to detail, and operational knowledge to support a seamless guest experience and uphold the high standards of the Sycuan Resort and Casino spa. Working at Sycuan provides an opportunity to be part of a vibrant community dedicated to delivering exceptional service while respecting and honoring the Tribe’s history and culture. For candidates motivated by hospitality and guest service, and who thrive in team-oriented environments, this role offers a chance for personal and professional growth within a respected and growing Tribal enterprise.

• 1 year of guest service experience
• 6 months of receptionist experience
• 6 months of cash handling experience
• ability to interact effectively with team members and guests
• ability to communicate effectively in the English language
• ability to prioritize and perform multiple tasks and assignments
• ability to perform simple mathematical calculations
• ability to count cash and make change in a fast-paced environment
• ability to recognize counterfeit money
• ability to maintain professionalism and composure
• ability to understand and follow verbal directives and written directions
• ability to perform data entry
• ability to appear for work on time
• ability to complete forms and documents
• ability to sit and stand for up to eight hours at a time
• ability to routinely lift up to 30 lbs.
• ability to bend, stoop, push, and pull
• ability to accept constructive criticism
• ability to maintain confidentiality
• ability to work weekend and holiday shifts
• ability to avoid participating in gossip or promoting gossip in any form
• ability to perform other related duties as required by management