Southeast Regional Manager - Retail Event Operations - FIFA

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. Operating a vertically-integrated platform, Fanatics supports leading sports leagues, teams, colleges, and associations globally. The company’s expansive reach includes online retail, sports venue partnerships, and vertical apparel collaborations, working with top leagues such as the NFL, NBA, MLB, NHL, MLS, Formula 1, and AFL, as well as elite teams like the Dallas Cowboys, Manchester United, and Paris Saint-Germain. Fanatics also collaborates with major collegiate programs and international sports organizations including the International Olympic Committee and UEFA. With a robust global network, Fanatics touches the lives of over 100 million sports fans through its digital, physical, and experiential channels. The company prides itself on its BOLD Leadership Principles: Build Championship Teams, Obsessed with Fans, Limitless Entrepreneurial Spirit, and Determined and Relentless Mindset. Fanatics is actively expanding its portfolio in digital collectibles, sports memorabilia, and sports betting, offering a comprehensive platform where fans can Buy, Collect, and Bet. This role is an exciting opportunity within Fanatics Commerce to join the team managing the retail operations in the highly dynamic environment of the FIFA World Cup. The position involves regional strategy and leadership during the pre-execution phase of event retail sites, specifically across 3-4 locations such as stadiums and fan fests in the Southeast U.S., ideally based in Miami or Atlanta. Leading a team of Location Managers, you will oversee all aspects of operational planning—from selling locations and branding to point-of-sale systems, merchandising, warehousing, and logistics—ensuring operational excellence and alignment with corporate retail goals. You will partner with HR and other internal departments to create staffing, infrastructure, logistics, and inventory strategies tailored to the region and city-specific demands. Coordination with FIFA partners, venues, and vendors will be crucial to maintain brand consistency and readiness across all markets assigned. Cross-site collaboration will be a key aspect of this role, encouraging sharing of best practices and solutions for common challenges encountered during the event. As the event moves into the execution phase, you will step into a city-based leadership role as the on-site City Manager for a key location, managing the entire retail operation including team leadership, customer experience, inventory control, sales performance, and issue resolution on the ground. Acting as the main point of contact for clients, vendors, and internal teams, you will lead by example, providing direct support, coaching, and problem-solving to achieve operational excellence. Your responsibilities will also include ensuring the successful buildout and breakdown of retail operations, supporting merchandising execution through planograms and real-time inventory management, supervising staffing plans and training, and monitoring key performance indicators such as sales and foot traffic. Post-event duties include conducting thorough reviews of financial performance, inventory reconciliation, staff assessments, and collaborating with finance and logistics teams to close out regional profit and loss statements. You will prepare detailed reports summarizing successes, challenges, and recommendations for future events. Ideal candidates will have 3-5 years of multi-site retail or event operations experience, preferably in fast-paced, high-volume environments, with proven leadership success managing geographically dispersed teams. Strong organizational, time management, and analytical skills combined with a hands-on approach are essential. Physical endurance to lift 50 lbs and stand for long periods during event days, along with flexibility to travel and adapt to evolving event demands, are required. This role requires a full commitment to the FIFA World Cup duration, including weekends, evenings, and holidays as dictated by the event schedule. You will benefit from the opportunity to progress from regional oversight to direct site leadership, impacting the global fan experience at one of the world’s most prominent sporting events. The collaborative culture at Fanatics Commerce supports operational innovation and growth, making this position ideal for individuals seeking diverse leadership experience. All travel expenses related to this opportunity are reimbursed, emphasizing the company’s commitment to supporting its team members fully.

• 3-5 years of multi-site retail or event operations experience
• Proven success in team leadership across geographically dispersed locations
• Strong organizational skills
• Time management skills
• Analytical skills
• Physical ability to lift 50 lbs
• Flexibility to travel and adapt to event environments
• Ability to work full event schedule including weekends, evenings and holidays