Shift Supervisor - $16 to $20 per HOUR

Sterling Restaurants is a large franchise group known for its commitment to quality, customer satisfaction, and career growth opportunities within the fast-casual dining industry. Operating multiple Moe's Southwest Grill locations, Sterling Restaurants prides itself on creating a working environment celebrated as "the place to work" in the local communities where it operates. The company emphasizes operational excellence, team development, and guest service to ensure a remarkable dining experience that keeps customers coming back. Sterling offers a structured career path starting from hourly positions with competitive pay rates ranging from $16 to $20 per hour including tips, up to management roles such as Assistant Managers earning over $45,000 annually, General Managers with salaries exceeding $75,000, and Operating Partners making upwards of $100,000. In addition to offering substantial financial incentives, Sterling Restaurants maintains a healthy work-life balance by eliminating late nights, thus supporting personal time for employees. The Shift Leader role at Moe's Southwest Grill under Sterling Restaurants combines operational management with a strong commitment to guest satisfaction and team development. This position demands a dynamic individual who can oversee the daily restaurant operations to ensure all guests enjoy high-quality food, outstanding service, and a clean, welcoming environment. The Shift Leader is responsible for managing and motivating a team of 15 to 25 members, which includes overseeing performance, providing ongoing feedback, and cultivating a positive workplace culture that aligns with the brand’s values known as "the Moe's Way." This role also requires utilising Sterling Systems to optimize profitability by carefully managing food ordering, inventory, portion control, and minimizing waste. Additionally, the Shift Leader enforces stringent food safety standards, maintaining the highest levels of cleanliness throughout the kitchen, dining, and exterior areas. They ensure compliance with both Moe's and Sterling operational standards and uphold a professional image that includes adherence to uniform and grooming policies. Safety and security form key components of this position where the Shift Leader ensures proper procedures are followed to protect guests, employees, and company assets, as well as creating a secure and injury-free workplace. The position involves multi-tasking and handling pressure efficiently while maintaining excellent communication and leadership among team members. Candidates for this role must be self-disciplined, motivated, and outgoing with the ability to motivate others and effectively manage a diverse range of operational responsibilities. Overall, this role is crucial to maintaining Sterling’s reputation for exceptional guest experiences, operational excellence, and rewarding team environments.

• High school diploma or equivalent
• Previous restaurant experience recommended
• Knowledge of computers including MS Word and Excel
• Valid driver's license
• Eligible to work in the United States
• Agree to a background check
• Strong leadership and communication skills
• Ability to multi-task and supervise a large team
• Physical ability to stand, bend, stoop, twist, and lift up to 50 pounds
• Ability to work with hot, cold, and hazardous equipment
• Ability to deliver catering as needed