Shift Leader - Visalia, CA

El Pollo Loco is a well-established restaurant chain known for its signature fire-grilled chicken and vibrant, welcoming dining experience. As a leader in the fast-casual dining industry, El Pollo Loco combines fresh, quality ingredients with bold flavors to deliver memorable meals for its guests. The company prides itself on a culture that values teamwork, customer satisfaction, and employee growth. With numerous locations across the United States, El Pollo Loco offers both full-time and part-time employment opportunities with competitive pay and comprehensive benefits designed to support its employees both personally and professionally. The Shift Leader role at El Pollo Loco is a pivotal position responsible for overseeing daily restaurant operations during assigned shifts, especially in the absence of the General Manager or Assistant Manager. This leadership role requires a dynamic individual who can ensure the delivery of exceptional customer service, maintain high standards of food quality and cleanliness, and motivate team members to perform at their best. As a Shift Leader, you will manage opening and closing procedures, coordinate tasks such as food preparation and inventory management, and ensure compliance with safety and health regulations. This position allows you to grow as a leader within the company while playing a direct role in creating a positive dining experience for guests. You will have the opportunity to work in a fast-paced environment where attention to detail, effective communication, and team coordination are essential. Your leadership will also focus on staff development by training team members on new products and operational procedures, ensuring the team meets speed of service goals, and balancing productivity with quality service. In addition to managing daily restaurant operations, Shift Leaders handle cash management duties, such as opening registers, conducting audits, preparing deposits, and managing catering orders. The role requires adapting staffing based on sales volume and monitoring food production to minimize waste and maintain efficiency. El Pollo Loco provides an excellent career growth pathway, promoting from within, and supports work-life balance with flexible scheduling options. Employees enjoy several perks, including free meals during shifts, employee discounts, medical, dental, and vision insurance, a 401(k) plan with a matching contribution, paid vacation and sick time, and various employee assistance programs. This role is ideal for individuals seeking a challenging yet rewarding leadership position in a fast-paced restaurant setting that values both operational excellence and employee development.

• High school diploma or equivalent preferred
• Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
• Pass EPL Food Safety Audit class after hire
• Ability to train and support team members
• Strong leadership skills
• Effective communication skills
• Knowledge of restaurant operations and safety standards