Service Valet/Lot Attendant (A minimum of 3 years with a valid CA DL)

The Valet/Porter position is a vital role within the automotive service industry, particularly in maintaining the flow and organization of vehicles within the service parking area. This role is typically found in service departments at automotive dealerships or service centers, where customer convenience, safety, and efficient traffic management are top priorities. The position offers a competitive pay scale with base hourly compensation ranging from $16.50 to $17.00, reflecting the importance of the duties performed and the level of responsibility required. The employer places a strong emphasis on punctuality, adherence to safety protocols, and professional conduct throughout each shift. As a Service Lot Attendant/Valet, the employee ensures that all customer vehicles are handled with the utmost care, maintaining an orderly lot that is free from debris and hazards. This helps enhance the customer experience by facilitating a smooth and efficient arrival and departure process. The role encompasses several critical responsibilities that go beyond merely moving vehicles. The valet/porter must regularly inspect the parking lot to ensure vehicles are locked and secure at all times, providing customers with peace of mind. This includes assisting with disabled vehicles and coordinating closely with cashiers and group leaders to retrieve or park vehicles as needed. Meticulous attention is required when inspecting vehicles for any existing or new damage, which must be documented properly on repair orders and promptly reported to management to maintain transparency and avoid disputes. The valet also installs and removes protective covers like seat covers, steering wheel covers, and floor mats to protect the interiors of vehicles under service. Additionally, the role requires cleaning vehicles including washing and removing any grease, stains, or debris that may accrue during their service stay. The valet/porter must also maintain cleanliness and organization in the parking and service area by emptying waste bins and managing disposal of bulky waste. The position involves a strong customer service element as well, such as shuttle driving for clients to and from the dealership, promoting a smooth and comfortable customer journey. The valet/porter is expected to embody the dealership’s culture and uphold its standards, setting an example for coworkers. Strict compliance with safety regulations and use of personal protective equipment are mandatory to ensure the well-being of all employees and customers, alongside safeguarding sensitive customer and dealership information per established policies. This role is well-suited for individuals who are attentive to detail, proactive in managing tasks, and committed to maintaining high standards of cleanliness, organization, and professionalism. The valet/porter will often be the first and last point of contact for customers who use the service department, so the ability to adhere to dress code and project a positive image is critical. This comprehensive role directly contributes to the dealership’s reputation by boosting operational efficiency and ensuring customer satisfaction at every service visit.

• High school diploma or equivalent
• valid driver’s license with clean driving record
• ability to work flexible hours, including weekends and holidays
• physical ability to perform duties including walking, standing, and maneuvering vehicles
• ability to communicate effectively with customers and team members
• adherence to safety policies and dress code
• willingness to comply with dealership protocols and confidentiality agreements