Service Manager - Quick Hire!

Texas Roadhouse is a renowned restaurant chain in the United States that has built a strong reputation for delivering not only legendary food but also legendary service. Known for their mouth-watering hand-cut steaks, fall-off-the-bone ribs, and made-from-scratch sides and freshly baked bread, Texas Roadhouse provides a lively and warm dining experience that resonates with families, friends, and all those who enjoy quality American cuisine. Their commitment to quality, community, and their people-first approach has made them a favorite dining destination nationwide, emphasizing a culture where employees are passionate about their roles and guest satisfaction is paramount. Texas Roadhouse is currently seeking a dedicated and dynamic Service Manager to join their team. This is a full-time position responsible for overseeing all Front of House daily operations, managing the team of Front of House employees, and ensuring that every guest enjoys Legendary Food and Legendary Service. As a Service Manager at Texas Roadhouse, you will play a critical role in driving sales, enhancing steps of service, and maintaining guest satisfaction by fostering an environment that champions exceptional customer service and operational efficiency. This role is well-suited for individuals with a passion for people, strong leadership skills, and an ambition to grow in the hospitality industry. The Service Manager is pivotal in managing the restaurant’s atmosphere and ensuring compliance with employment policies, cleanliness standards, and guest safety. You will be responsible for providing or directing comprehensive training for the Front of House staff, managing their performance through evaluations, coaching, and disciplinary actions when necessary. The position also involves managing liquor orders, controlling costs, and ensuring adherence to applicable liquor laws and Responsible Alcohol Service guidelines. Beyond operational duties, the Service Manager will also be a key player in staff development, assisting key employees, assistant managers, and hourly workers with ongoing feedback and coaching to help them reach their full potential. Recruitment responsibilities include reviewing applications, conducting interviews, and participating in the hiring process for Front of House employees. Additionally, you will direct the daily work schedule, assign tasks, and create a fun and safe environment by implementing company core values, organizing contests, theme nights, and staff incentives. The role also requires a strong understanding of food safety practices to ensure all procedures are followed rigorously. Working at Texas Roadhouse offers more than just a job. It is a place where professional growth is supported and celebrated within a culture that values flexible scheduling, employee recognition, friendly competition, and formal training programs. Texas Roadhouse offers a compelling total rewards package that includes medical, dental, and vision insurance, paid time off, adoption assistance, short-term and long-term disability coverage, life and accident insurance, 401(k) retirement plans, tuition reimbursements, profit sharing, and many other employee-centric benefits. They foster an inclusive workplace dedicated to equal opportunity for all employees regardless of background, encouraging applicants from all walks of life to join their legendary team.

• high school diploma or equivalent
• previous experience in a supervisory or management role in the hospitality industry
• ability to work flexible hours including nights, weekends, and holidays
• strong leadership abilities
• excellent communication skills
• knowledge of alcohol service regulations
• ability to train and develop staff
• commitment to upholding company standards and policies