Service Manager - Cranston, RI

Texas Roadhouse is a renowned American restaurant chain known for its people-first culture and commitment to delivering Legendary Food and Legendary Service. As a company, Texas Roadhouse prides itself on not only serving mouth-watering steaks but also on cultivating a workplace environment where employees feel valued, motivated, and prepared for future growth. The company emphasizes a vibrant culture that supports personal and professional development, ensuring that every team member loves what they do today while being ready for tomorrow’s opportunities. This culture of inclusion, fun, and growth makes Texas Roadhouse stand out as an employer in the casual dining industry. The company is currently seeking a Service Manager to join their team and oversee all Front of House (FOH) daily operations. This critical leadership role involves managing FOH employees, upholding the high standards of customer service, and ensuring that each guest's experience reflects the legendary commitment Texas Roadhouse is known for. The Service Manager acts as a key driver of sales, guest satisfaction, and employee engagement by managing all aspects of front-of-house service. Responsibilities include enforcing company policies, maintaining cleanliness and safety standards, and coaching staff to achieve excellence consistently. As a Service Manager, you will have the opportunity to lead a dynamic team while creating memorable experiences for guests through quality service and teamwork. The role involves managing liquor orders, controlling costs, and ensuring compliance with liquor laws, reflecting the company’s dedication to responsible service. You will also play an essential role in recruiting, hiring, training, and evaluating FOH employees, promoting a fun and safe work environment aligned with Texas Roadhouse's core values. Texas Roadhouse offers a flexible work schedule, formal training programs, career growth opportunities, and a range of employee benefits that enhance your work-life balance. Employees enjoy participating in friendly competitions, recognition programs, and social events that foster camaraderie and motivation. The comprehensive total rewards package for Restaurant Managers includes various insurance plans, paid time off, tuition reimbursement, profit-sharing, and a retirement plan, all designed to support you both professionally and personally. Overall, the Service Manager position at Texas Roadhouse is a compelling opportunity for individuals passionate about leadership, exceptional service, and team development in a lively restaurant environment. The company’s commitment to diversity and equal employment opportunity ensures a welcoming workplace for all. If you have a passion for people and delivering outstanding guest experiences, Texas Roadhouse invites you to apply and become a part of their legendary team.

• High school diploma or equivalent
• Minimum of 2 years experience in restaurant or food service management
• Ability to work flexible hours including evenings and weekends
• Knowledge of safe food handling procedures
• Valid alcohol service certification where required
• Strong leadership and team management skills
• Ability to enforce policies and maintain safety standards