Server - Now Hiring!

The Pump House is an iconic restaurant situated along the scenic and picturesque Catawba River, distinguished for its elevated Southern cuisine and breathtaking river views. Known as a renowned culinary destination, the establishment combines exceptional hospitality with a warm, welcoming atmosphere, making it a preferred choice for guests seeking memorable dining experiences. The restaurant emphasizes delivering an authentic Southern dining experience that goes beyond just food, focusing on creating moments of joy, comfort, and connection with each guest. With a strong commitment to impeccable service, the Pump House team works harmoniously to ensure every visit is unique and enjoyable, blending the natural beauty of the location with sophisticated culinary offerings. This opportunity is for an enthusiastic and dedicated server who is passionate about hospitality and delivering exceptional dining experiences. The role is available both full-time and part-time, offering a dynamic environment where team members contribute to the restaurant's commitment to excellence. Servers at the Pump House act as vital ambassadors for the brand, engaging with guests to craft an unforgettable dining ambiance that complements the upscale Southern cuisine. Responsibilities include connecting with guests through gracious hospitality, making tailored menu and beverage recommendations based on guest preferences, and anticipating their needs to ensure comfort and satisfaction throughout the dining experience. This position requires collaboration with kitchen and bar staff to maintain flawless timing and accuracy in service, as well as handling guest inquiries, special requests, and any concerns with professionalism and genuine care. Candidates will find this role rewarding as it emphasizes relationship-building over transactional interactions, fostering an enriching workplace culture where passion for food, service, and community converge. Candidates should bring proven experience in high-end or upscale dining environments, a keen knowledge of elevated Southern cuisine, and strong communication skills to thrive in this fast-paced environment while maintaining meticulous attention to detail. The role also entails working evenings, weekends, and holidays to meet the demands of the restaurant's busy schedule. The compensation for this role ranges between $35 to $40 per hour, inclusive of gratuity, reflecting the premium service expected and delivered at the Pump House. Overall, this server position offers an exciting chance to be part of a celebrated culinary destination where team members play a crucial role in elevating guest experiences in a stunning riverside setting.

• proven experience as a server in a high-end dining or upscale restaurant
• strong knowledge of elevated cuisine and a passion for delivering authentic hospitality
• excellent communication and interpersonal skills
• ability to work in a fast-paced environment while maintaining attention to detail
• a positive attitude and a commitment to exceeding guest expectations
• availability to work evenings, weekends, and holidays