Server Assistant - Paid Time Off

This establishment is a well-regarded restaurant dedicated to providing exceptional dining experiences through attentive and friendly service. Known for its welcoming atmosphere and commitment to guest satisfaction, the restaurant has built a strong reputation for quality hospitality and culinary excellence. Employing modern technologies such as the Table Management System (TMS), the restaurant ensures a seamless and organized approach to managing guest flow and reservations, contributing greatly to a positive guest experience. This establishment fosters teamwork, values a professional attitude, and encourages employees to maintain high standards of cleanliness and service efficiency. The restaurant offers an energetic work environment where every team member plays a key role in delivering exceptional service and ensuring guests leave delighted with their visit. The role of Server Assistant is a crucial position within the service team, focused on enhancing the guest experience from the moment they enter to the moment they leave. The Server Assistant is responsible for warmly greeting guests, assisting in seating arrangements using the TMS system, answering guest inquiries, and managing wait lists effectively. This position requires a friendly and approachable demeanor, ensuring guests feel valued and well cared for throughout their visit. Additionally, the Server Assistant supports servers by delivering food and beverages, pre-bussing tables, and providing refills when needed. Maintaining an orderly server station and lobby area is essential to the role, along with assisting in managing takeout orders with accuracy and care. The role demands attention to detail in food handling and safety procedures, as well as excellent communication skills to interact efficiently with both guests and team members. The ideal candidate is capable of working under pressure in a fast-paced environment while remaining flexible and efficient. This is an entry-level position ideal for individuals who enjoy working in guest-oriented environments and thrive on teamwork and customer service. The job may require flexible scheduling including nights, weekends, and holidays, and involves standing or walking for extended periods as well as other physical activities consistent with restaurant operations. This opportunity offers a supportive team environment where professional behavior and excellent communication are valued and developed.

• Must be at least 16 years of age
• Ability to understand and provide friendly guest service
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
• Ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
• Ability to operate a computer, calculator, phone and other office equipment
• Attention to details with good organizational and efficient time management skills
• Consistent professional attitude and behavior with effective listening and communication skills
• Ability to work flexible schedules including nights, weekends and holidays
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient