Server Assistant

Our establishment is a vibrant and esteemed dining venue dedicated to providing excellent guest experiences in a warm and welcoming environment. We pride ourselves on top-tier customer service and a commitment to maintaining a high standard of quality across all areas of our operation. As a notable restaurant within the hospitality industry, we are focused on creating an inviting atmosphere for guests while fostering an energetic and collaborative team culture for our staff. We emphasize the importance of attentiveness, efficiency, and enthusiasm in our service, which contributes significantly to guest satisfaction and overall operational success. The Server Assistant role is pivotal within our service team. Acting as the initial point of contact for guests, this position involves greeting guests with friendliness and professionalism, managing table seating via the Table Management System (TMS), and assisting the serving staff in ensuring each visitor has a memorable dining experience. The Server Assistant's responsibilities extend beyond seating arrangements to include supporting the serving team through tasks such as delivering food and beverages, pre-bussing tables, providing refills, managing takeout orders, and maintaining a clean, orderly front lobby and server assistant stand. This is a dynamic role that requires excellent communication skills, the ability to multitask in a fast-paced setting, and a genuine passion for guest service. Employees in this role will be essential in managing guest expectations, addressing inquiries about our menu and current promotions, and ensuring a seamless and efficient flow throughout the dining area. With a focus on safety, cleanliness, and teamwork, the Server Assistant plays a crucial role in ensuring guests leave satisfied and eager to return. This position is ideal for individuals looking to gain hospitality experience in a friendly, fast-paced environment while working flexible hours including nights, weekends, and holidays.

• Must be at least 16 years of age
• ability to understand and provide friendly guest service
• ability to comply with food handling and serving regulations
• ability to process cash handling, credit card and room charge transactions
• ability to operate office equipment including computer and phone
• good organizational and time management skills
• professional attitude and communication skills
• ability to work flexible schedules including nights, weekends and holidays
• ability to work in a fast-paced environment and under pressure