Part Time Front Desk Agent - Quick Hire!

American Hospitality Management, Inc. (AHM) is a renowned nationwide hospitality management group specializing in the management of limited and full service hotels, extended stay, and resort properties. With a strong reputation for excellence and a commitment to providing outstanding guest experiences, AHM prides itself on its collaborative and supportive company culture. The team environment at both the corporate offices and individual properties promotes creativity, teamwork, and mutual assistance among all employees. This dynamic and inclusive atmosphere fosters personal and professional growth while ensuring exceptional service delivery to guests. AHM is committed to equal opportunity employment and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This position is for a part-time Front Desk Agent who will be the first point of contact for guests checking in and out of the hotel. The role requires a professional individual with prior hotel experience who is capable of delivering a warm and friendly welcome to all guests. The Front Desk Agent will be responsible for completing check-in and check-out procedures, accommodating special requests, and providing accurate information about hotel amenities and local attractions. In addition to guest services, the Front Desk Agent will handle payment processing, including credit card authorization and cash transactions, ensuring accuracy and security. The role demands excellent communication skills, attention to detail, and the ability to quickly resolve any guest concerns or complaints. This position involves active engagement with guests via in-person interaction and telephone communication. The agent will also promote hotel marketing programs and assist with miscellaneous duties as assigned, contributing to overall guest satisfaction and operational efficiency. AHM offers competitive pay, employee rate discounts on hotel stays, and opportunities for career advancement within the hospitality industry.

• Regular attendance is essential
• May be required to work varying schedules and holidays
• Required to fully comply with the hotels rules and regulations
• Any combination of education and experience equivalent to graduation from high school or other combination of education, training, or experience providing required knowledge and skills
• Requires continual standing and movement throughout front office area
• Periods of standing exceeding 50% of work shift are required
• Maintain a well-groomed and professional appearance