Savannah,GA,USA:Customer Experience Associate-Medical Insurance

The Exchange is a premier retail establishment dedicated to serving military members, their families, and the broader community who support those in service. Renowned for its commitment to giving back, the Exchange annually contributes two-thirds of its earnings back to the military community, making it more than just a shopping destination. It stands as a symbol of support, service, and dedication to those who serve our nation. As an organization under the Department of Defense, the Exchange offers a unique employment experience that blends retail opportunities with meaningful community involvement. Employees enjoy access to base facilities, a Mass Transit program, and the pride of being a DoD employee. The Exchange is home to an award-winning team where associates are valued not only for their work but also for their growth and development. This commitment to career advancement ensures that associates have the tools, resources, and support needed to succeed and flourish within the company. The role of a Customer Experience Associate at the Exchange is dynamic and customer-centric, focusing on delivering exceptional service to every visitor. Whether you are working as a front-end cashier, assisting in various departments, or serving customers in Express and Class 6 stores, your contributions directly impact the satisfaction and loyalty of military families and community members. The position emphasizes authentic interactions, where greeting customers with genuine smiles and maintaining eye contact sets the tone for an inviting shopping atmosphere. Associates are responsible for acknowledging waiting customers promptly, ensuring that they're attended to with respect and efficiency. In this role, accuracy and efficiency in processing transactions are paramount, ensuring a seamless checkout experience. Beyond the transactional duties, Customer Experience Associates engage customers in friendly conversations, enhancing the overall shopping environment. Assisting customers with proper bagging procedures and managing large or heavy merchandise is part of the daily responsibilities, highlighting the role's supportive and practical nature. Working at the Exchange means embracing a culture that recognizes the importance of flexibility and well-being. Associates benefit from flexible scheduling options to accommodate diverse lifestyles and commitments. Comprehensive medical, dental, life, and disability insurance programs provide valuable security and peace of mind. Additional perks include paid time off, shift differentials, holiday pay, and eligibility for a traditional pension and 401K plan, presenting a holistic benefits package crafted for long-term financial and personal wellness. Joining the Exchange is not just about taking a job; it’s about becoming part of a team devoted to service, growth, and community impact. The company fosters an environment where personal development is a priority, encouraging employees to expand their skills and advance their careers. By working at the Exchange, you directly contribute to a mission that extends beyond commerce — one that supports and honors the military community every day.

• High school diploma or equivalent
• Ability to provide friendly and efficient customer service
• Basic mathematical competency
• Ability to handle merchandise carefully
• Capacity to work flexible hours
• Ability to stand and move for long periods
• Strong communication skills