Sales and Service Coordinator - Full Time

Sephora is a leading global beauty retailer renowned for its extensive selection of cosmetic products, skincare, fragrance, and beauty tools. Established as a premier destination for beauty enthusiasts, Sephora combines a unique shopping experience with expert advice and innovative products from a wide range of brands. The company prides itself on fostering a welcoming and inclusive environment where diversity is celebrated, and exceptional customer service is paramount. Located at 11800 West Broad St Ste 1416 in Richmond, VA, the Short Pump store (Store Number 0712) plays an integral role in delivering Sephora's mission to help clients express their individuality and creativity through beauty. Sephora is an equal opportunity employer committed to diversity, offering comprehensive healthcare and wellbeing benefits, and ensures reasonable accommodations for applicants with disabilities or medical conditions. The employment type for this position is hourly, non-exempt, full-time with wages ranging from $16.50 to $23.27 per hour, dependent on qualifications, experience, and geographic factors. In the role of Sales and Service Coordinator at Sephora, you will be a pivotal part of creating an enhanced in-store experience that puts clients first. This position involves supporting daily store operations, coordinating services and events, and driving sales by delivering exceptional service and assisting the team to meet their goals. You will manage schedules for services and events, ensure smooth team coverage, and play a key role in coaching team members to develop their service skills and promote loyalty programs. Your responsibilities will also include supporting inventory management, cash handling, visual merchandising, and administrative duties. This multifaceted role demands a strong client-first mindset, excellent communication skills, and the ability to thrive in a fast-paced retail environment. As a Sales and Service Coordinator, you will not only contribute to achieving sales targets but also uphold Sephora’s brand standards, foster an inclusive culture, and help deliver a safe and engaging shopping experience for every customer. This role offers an opportunity to belong to a vibrant community and make a meaningful impact in the beauty industry by leading through example and supporting the team effectively.

• Must meet the required minimum number of weekly shifts/hours
• Full time: 30-40 hours/week
• Be available during peak retail operations including nights, weekends and holidays
• Punctuality and consistent attendance
• Ability to lift and carry up to 50 pounds
• Excellent communication skills
• Strong client-first mindset
• Ability to work collaboratively in a team environment