Sales and Event Coordinator - $18 to $25 per HOUR

SMI Hotel Group is a reputed hospitality company known for its dedication to delivering exceptional guest experiences across its diverse portfolio of hotels. Renowned for maintaining high standards of quality and service, SMI Hotel Group is committed to fostering a dynamic and inclusive work environment where employees can thrive and contribute meaningfully to the organizations success. With a legacy of hospitality excellence, the company stands out in the hotel industry by emphasizing personalized customer care, innovative event management, and operational efficiency that meets and exceeds guest expectations. As an equal opportunity employer, SMI Hotel Group values diversity and inclusivity, ensuring all employees and applicants receive fair treatment regardless of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. The Sales & Events Coordinator role at SMI Hotel Group is a full-time position essential to supporting both the Sales Manager and General Manager in orchestrating successful events and maintaining strong client relationships. This position serves as a pivotal communication link between customers and various hotel departments, ensuring seamless coordination and execution of events ranging from small meetings to large-scale functions. The ideal candidate is an energetic self-starter with a friendly demeanor, eager to learn new computer programs and multi-task efficiently in a fast-paced environment. Exceptional customer service skills, problem-solving capabilities, and the ability to handle additional responsibilities as they arise are critical to thriving in this role. The Sales & Events Coordinator will engage in a comprehensive range of duties that span administrative assistance, event planning, contract management, and client communication. Responsibilities include ensuring a high level of customer service throughout the lifecycle of events; leading regular communication among all departments to align operational goals; managing event contracts per the Sales Managers directives; creatively executing clients' visions while maximizing hotel revenue; and maintaining timely and accurate documentation such as Group Resumes and Banquet Event Orders (BEOs). Proficiency with property management systems and sales databases is necessary to manage group blocks, balance financial settlements, and support marketing and lead generation activities. This dynamic role also involves managing social media outlets, responding to client inquiries with a professional and welcoming attitude, and assisting with administrative tasks like correspondence preparation and office supplies coordination. Candidates for this position will ideally bring prior experience in the hotel industry or banquet services, along with strong organizational, communication, and multitasking skills. The ability to work independently, maintain confidentiality, handle interruptions professionally, and thrive under deadlines is essential. Proficiency with Microsoft Office, particularly Word and Excel, alongside experience with Adobe Acrobat Writer is expected. Also valued are strong interpersonal skills and a formidable phone presence that supports excellent hospitality practices. This role provides an opportunity to grow within a well-established company that supports professional development while offering a collaborative and respectful working environment. SMI Hotel Group offers an attractive benefits package for full-time employees including health, dental, and vision insurance, paid time off, a 401(k) plan with company match, hotel discounts, paid holidays, and early access to earned wages. Part-time employees also enjoy certain benefits such as paid time off, the 401(k) plan with matching contributions, and hotel discounts. Working with SMI Hotel Group means joining a company that not only values its guests but also invests in its people with competitive pay, comprehensive benefits, and a positive, supportive workplace culture. If you are a motivated individual who excels at customer service and is passionate about events coordination, we encourage you to apply and become part of our dedicated team.

• High school diploma or GED
• minimum two to three years executive office experience preferred
• proficient with Microsoft Office including Word and Excel
• ability to learn new programs quickly
• experience with Adobe Acrobat Writer
• good listening skills
• effective communication skills both oral and written
• detail oriented
• ability to meet deadlines and work with little supervision
• flexible to handle interruptions
• strong positive guest and employee relation skills
• ability to work in fast paced business
• positive and upbeat attitude
• dependable
• good work ethics
• self-starter
• confident demeanor
• ability to establish professional relationships within the hotel
• ability to manage confidential information
• prior hotel industry or banquet experience preferred