(SAF) Part-Time Cross-Utilized Agent - Quick Hire!

United Ground Express is a prominent regional airline service provider, operating extensively within the United States to facilitate efficient and reliable air travel connections. With a strong commitment to safety, operational excellence, and customer satisfaction, United Ground Express ensures seamless ground operations that support its parent airline and enhance the overall travel experience for passengers. Positioned at key airports including the Santa Fe Regional Airport in New Mexico, the company is dedicated to fostering a positive work environment and providing excellent career opportunities for its employees. As a part of its workforce, United Ground Express values diversity and inclusion and is proud to be an equal opportunity employer that respects all individuals regardless of age, gender identity, race, or other protected statuses. The position at United Ground Express in Santa Fe Regional Airport offers an exciting opportunity for individuals seeking a dynamic and active role within the airline industry. The role primarily involves ground handling responsibilities that are vital to the smooth operation of daily flights. This includes greeting passengers and offering a seamless check-in and ticketing experience, ensuring all processes from reservation to boarding are managed accurately and efficiently. Employees in this role must be adept at handling a variety of technologies such as reservation and ticketing software, mobile devices, and radios for communication with the flight crew and colleagues. The position demands physical stamina and the ability to perform tasks such as lifting baggage up to 70 pounds consistently during shifts, pushing and pulling heavy equipment, and working outdoors in varying weather conditions. The candidate will also be responsible for baggage tracking, managing cargo loading and unloading, preps for aircraft turnaround, and ensuring compliance with airline regulations and Federal Aviation Administration (FAA) policies. This includes handling customer service challenges relating to flight disruptions, providing timely and empathetic solutions to passengers while maintaining composure under pressure. Employees will receive competitive wages starting at $16.00 per hour effective August 1, 2024, with benefits that include earned paid time off, discounted travel for immediate family members, and opportunities for career advancement. This position requires flexibility with working hours, including nights, weekends, holidays, and the possibility of mandatory overtime based on operational needs. Candidates must be at least 18 years old, able to pass background checks, drug screenings, and be authorized to work in the United States without sponsorship. Possessing a valid U.S. driver’s license is also mandatory for this role. This opportunity is ideal for individuals who are customer-service oriented, physically fit, and eager to work in a fast-paced airport environment. The role plays a crucial part in ensuring passenger satisfaction and operational efficiency, contributing directly to the success of the airline’s ground operations. Join United Ground Express and become part of a professional team dedicated to providing an exceptional travel experience from the ground up.

• Must be at least 18 years old
• must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
• successful completion of pre-employment process which may include but not be limited to
• drug screen, hearing and vision check
• available to work any shift
• day or night, weekends, and holidays
• mandatory overtime may be required based on operational need
• comfortable working with computers, mobile devices, and new technologies
• must be able to use radio electronic devices to communicate with co-workers or flight crew
• must be able to read, write, fluently speak, and understand the English language
• must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
• able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
• authorized to work in the United States without sponsorship
• must possess and maintain a valid US state driver’s license
• suspended, expired, revoked, or denied licenses are not valid