Rooms Manager- Sports Illustrated Chicago Resort

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, renowned for its dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Established as a leader in the travel industry, Travel + Leisure Co. is dedicated to putting the world on vacation by providing exceptional experiences to millions of travelers globally. The company thrives on innovation and continued growth, creating a workplace that is both engaging and rewarding. Its associates are passionate about turning vacation inspiration into reality, contributing to memorable moments for customers while advancing their own careers in a supportive and inclusive environment. The role of Rooms Manager at Travel + Leisure Co. is a pivotal position responsible for the daily operations of the resort Housekeeping and Guest Services departments. This leadership role encompasses supervising administrative functions, managing accounting tasks, overseeing property guest services and housekeeping, and fostering associate development. The Rooms Manager plays a critical role in ensuring the highest standards of service and operational efficiency are met consistently. Those in this role will be expected to cover varying schedules, forecast staffing needs, and participate in daily unit inspections to maintain property standards. Training staff on operational procedures and standards is a key component, alongside the responsibility for selecting and developing team members in both departments. This position offers an exciting opportunity to impact guest satisfaction levels directly through effective management of staffing, budgeting, scheduling, and compliance with quality and safety standards. The Rooms Manager is tasked with controlling payroll costs to maximize profitability, managing room inventory for optimal occupancy, and ensuring correct billing practices. They will also handle guest account management, group reservations, and the internal audit process, all while adhering to company policies and regulations. Financial stewardship, including preparing annual budgets and identifying cost-saving opportunities, is an integral part of the role. With a starting salary range typically between $92,000 and $98,900 per year, this role is ideal for experienced hospitality professionals looking to advance their careers in a dynamic, globally recognized company. Travel + Leisure Co. values leadership, strategic thinking, and excellent communication skills. The ideal candidate will bring two to five years of hotel or resort experience and proficiency in Microsoft Excel, Word, and Outlook. This role is a fantastic chance to join a diverse, inclusive team focused on delivering excellence while fostering fun and support within the workplace. Travel + Leisure Co. offers comprehensive benefits including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, holidays, volunteer paid days, 401k with employer match, legal and identity theft plans, income protection benefits, wellness programs, and an employee assistance program. This ensures that associates who work 30 or more hours per week receive health and welfare benefits designed to support their needs and career growth.

• Education relevant to hospitality management
• Prior experience in hotel or resort management
• Ability to work flexible schedules
• Strong interpersonal skills
• Proficient with computer software including Microsoft Office
• Ability to manage budgets and financial reports
• Excellent organizational skills