Room Attendant|Louisville,KY,USA,KY|Hampton Inn Louisville Downtown

Highgate Hotels is a leading real estate investment and hospitality management company respected for its innovative approach in the hotel industry. The company boasts a significant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, while rapidly expanding throughout Europe, Latin America, and the Caribbean. With a global portfolio comprising properties valued over $20 billion and generating cumulative revenues exceeding $5 billion, Highgate is a trusted name in hospitality. The company excels in managing all phases of the hospitality property lifecycle including planning, development, recapitalization, and disposition. Highgate's executive team consists of some of the most experienced leaders in hotel management, and the company partners closely with top ownership groups and major hotel brands to maximize asset value using proprietary revenue management technology that anticipates market trends and drives performance. Highgate maintains corporate offices in London, New York, Dallas, and Seattle, underscoring its wide geographic reach and industry influence. The role available is that of a Room Attendant at the Hampton Inn Louisville Downtown, located at 101 E Jefferson St, Louisville, KY. This hourly position centers on maintaining clean, inviting, and well-kept guestrooms, ensuring that every guest experiences attentive, courteous, and efficient service. The Room Attendant’s duties extend beyond cleaning and include preparing the housekeeping cart with all necessary guest supplies, cleaning products, and linens before beginning the shift. This position demands meticulous attention to detail, from thorough cleaning of guest rooms in compliance with company standards to removing trash and dirty linens promptly and maintaining clean hallways, public areas, and closets. The Room Attendant is also responsible for restocking chemical bottles and housekeeping carts for the following day, reporting missing items such as irons, boards, or hair dryers to the supervisor or manager, and immediately communicating any maintenance issues. Additionally, managing lost and found items according to company standards falls under this role's responsibility. Importantly, the Room Attendant plays a key part in ensuring overall guest satisfaction by upholding cleanliness and service quality throughout the hotel’s guest areas, reflecting positively on the Hampton Inn brand and Highgate’s reputation for hospitality excellence. The role requires physical stamina to handle tasks such as lifting up to 50 pounds occasionally and standing for the entirety of the shift. Effective communication skills and a friendly, service-oriented demeanor are essential to succeed and contribute to a positive guest experience at the Hampton Inn Louisville Downtown.

• High School diploma or equivalent
• Experience in hotel or related field preferred
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly
• Ability to stand during entire shift
• Effective verbal and written communication skills