Retail Team Member - Events Coordinator

Michaels is the leading arts and crafts retail company in North America, operating over 1,300 stores across 49 states and Canada. Since its inception in 1973 and with headquarters in Irving, Texas, Michaels has firmly established itself as the premier destination for all things creative. The company not only focuses on retail but also extends its influence through related businesses such as Artistree, known for custom and specialty framing merchandise, and MakerPlace, a unique marketplace dedicated to handmade goods. Michaels emphasizes a welcoming and inclusive environment, encouraging all individuals to explore their creative potential. With a strong commitment to its team members, Michaels offers robust benefits for both full-time and part-time employees, including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. This comprehensive support system reflects Michaels' dedication to fostering a positive workplace and ensuring the wellbeing of its workforce. This particular role based at the S.DG-Clairemont Mesa, CA store involves planning, coordinating, and facilitating engaging events such as children's birthday parties and other craft classes within the store. The primary objective is to create a fun, stress-free, and memorable experience for guests of all ages, from children to seniors. The Event Coordinator will manage multiple events simultaneously, engaging clients by promoting creativity and enjoyment through crafts, face painting, and other interactive activities. Responsibilities also include managing party add-ons like goody bags and balloons, and ensuring all events meet company standards. Effective communication with clients and store team members is essential, as is handling administrative duties such as emails, phone calls, and paperwork related to events. The role requires adaptability to adjust plans based on client feedback and prepare backup or emergency plans to guarantee satisfaction. Beyond event coordination, the position includes delivering excellent customer service by assisting shoppers, processing quick and friendly checkouts, and supporting various store functions such as merchandising, truck unloading, and store recovery tasks to maintain brand promises. Candidates should be enthusiastic, organized, and possess strong interpersonal and communication skills, with a proven ability to work well under pressure and with diverse age groups. Physical demands include standing for extended periods, moving throughout the store, and handling heavy boxes and ladders as necessary. Michaels maintains a climate-controlled retail environment, with some outdoor duties and exposure to specialty equipment in areas like the Frame shop. This position offers a base pay starting at $17.25, reflecting the company's commitment to valuing its team members. Overall, working at Michaels provides an opportunity to be part of a vibrant company that champions creativity, community, and inclusive work culture.

• High school diploma or equivalent
• Previous experience in event coordination or customer service preferred
• Ability to stand for long periods
• Physical capability to lift heavy boxes and access high shelves using ladders
• Basic computer skills for administrative tasks
• Effective communication skills
• Ability to engage and interact with diverse age groups
• Willingness to work nights, weekends, and early mornings
• Must satisfy federal, state, and local legal requirements
• Ability to perform multiple tasks simultaneously