Retail Sales Worker Lead - Toledo Correctional Institution

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day in 15 countries worldwide. Rooted in service and united by a shared purpose, Aramark is committed to doing great things for its employees, partners, communities, and the environment. The company fosters an inclusive and diverse work environment where every employee enjoys equal employment opportunity and is encouraged to participate fully in all aspects of the company regardless of race, color, religion, national origin, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or any other protected characteristic under applicable law. Aramark believes a career should nurture talents, fuel passions, and empower employees' professional growth, whether they seek new challenges, a sense of belonging, or simply a great place to work. Interested candidates can learn more about the company and connect via their careers website or across various social media platforms such as Facebook, Instagram, and Twitter. The Retail Sales Lead Worker role at Aramark is a pivotal position responsible for coordinating store operations and leading a team of utility workers and cashiers in providing outstanding customer service. The Retail Sales Lead Worker assigns daily work tasks to Sales Associates and General Utility Workers to ensure that all preparations for the day are completed efficiently. This position requires the ability to manage team operations effectively, even in the absence of management, while maintaining a professional and enthusiastic atmosphere to inspire employees. The Retail Sales Lead Worker not only serves as a role model for other employees but also acts with initiative by resolving guest issues promptly and going beyond ordinary expectations to deliver exceptional service. Compensation for this role ranges from $20.00 to $22.00 per hour, reflecting Aramark's commitment to fair and reasonable pay. Eligible employees are offered comprehensive benefit programs including medical, dental, vision coverage, and work/life resources. Additional benefits such as retirement savings plans like 401(k), paid parental leave, and disability coverage further support employees' well-being. Benefits may vary by location and are dependent on eligibility, legal requirements, and worksite. Key responsibilities for the Retail Sales Lead Worker include performing Sales Associate and General Utility Worker duties, leading pre-shift meetings to communicate daily goals and VIP visits, acting as a concierge resource knowledgeable about the surrounding areas, greeting every guest, training new associates and utility workers, and efficiently managing all customer interactions and complaints. Stock management, order placement, and maintaining store cleanliness are critical to the role. The lead also handles cash and sales data compilation, processes nightly closeouts and audits, assists with employee scheduling and payroll coordination, and may contribute to the hiring process. Physical demands such as lifting, bending, pushing, pulling, extended walking and standing, as well as use of personal protective equipment (PPE), may be part of the daily activities. Overall, this role is ideal for individuals with experience in retail who are dedicated to delivering superior guest service and leading by example. Candidates who thrive in fast-paced environments and demonstrate flexibility in scheduling, strong communication skills, and professionalism will find this opportunity rewarding. Aramark encourages a collaborative atmosphere where each employee's contributions help shape memorable customer experiences each day.

• Legal age to work with alcohol
• responsible alcohol training and certification where applicable
• flexible to work rotational schedule including weekends and holidays
• fluency in native language
• computer literacy in MS Office
• ability to operate office and POS equipment
• physically capable of lifting, bending, pushing, pulling, and extended walking and standing
• willingness to wear uniforms and use personal protective equipment (PPE)
• high level of professionalism and grooming