Restaurant Shift Lead - Killeen, TX

Texas Roadhouse is a renowned restaurant chain known for its commitment to delivering legendary food and legendary service. Established as a people-first company, Texas Roadhouse thrives on creating an environment where both employees and guests feel valued and appreciated. The company prides itself on fostering a culture that celebrates passion, partnership, integrity, and fun with purpose. With a focus on serving high-quality steaks and a menu that satisfies a variety of tastes, Texas Roadhouse has become a favorite dining destination for many across the United States and beyond. The company maintains a vibrant and inclusive workplace that encourages career growth, teamwork, and continuous learning. Employees, affectionately known as Roadies, are considered the heart and soul of the company, and Texas Roadhouse offers an engaging work atmosphere complete with flexible schedules, recognition programs, friendly competitions, formal training, and various growth opportunities. The role of a Restaurant Shift Lead at Texas Roadhouse is an essential leadership position within the restaurant team. The Shift Lead is responsible for assisting the management team by supervising daily operations, ensuring the maintenance of high standards of food quality, service, and safety. Whether operating in the Front of House or Back of House, the Shift Lead actively participates in the restaurant’s daily activities, including serving guests, hosting, cooking, and performing other tasks as needed. The position demands a dynamic individual with strong communication and leadership skills, capable of effectively managing staff during shifts to optimize labor and cost control. A Restaurant Shift Lead at Texas Roadhouse is instrumental in fostering a positive work environment, maintaining compliance with employment policies, and driving the team to deliver extraordinary guest experiences through consistent service and adherence to established recipes and procedures. An important aspect of this role is promoting and upholding the company’s core values. This includes organizing promotions, incentives, and fun events such as Alley Rallies to keep the staff motivated and engaged. The Shift Lead also plays a critical role in managing guest flow, monitoring ticket times, and ensuring responsible alcohol service in compliance with applicable liquor laws. Coaching and developing employees to maintain consistency in food and service quality is a continuous duty, aimed at increasing sales and achieving operational goals. Working during peak business hours, the Shift Lead sets the pace for the team by leading by example and maintaining a hands-on approach. This role requires a passion for creating a welcoming, safe, and fun environment for both staff and guests, aligning with the company’s mission to deliver legendary food and service every day. Texas Roadhouse offers its employees weekly pay and a comprehensive total rewards package after one year of service for those who meet eligibility requirements. This includes access to best-in-class medical plans, dental and vision insurance, tuition reimbursement of up to $5,250 annually, paid vacation time, short-term disability coverage, life and accident insurance, identity theft protection, an employee assistance program, business travel insurance, and an annual holiday bonus. As an equal opportunity employer, Texas Roadhouse embraces diversity and inclusivity, providing equal employment opportunities regardless of race, color, religion, age, gender, disability, veteran status, sexual orientation, or any other legally protected status. Joining Texas Roadhouse as a Restaurant Shift Lead means becoming part of a company that not only serves delicious food but also prioritizes the growth and well-being of its employees, making it a legendary place to work and grow your career.

• high school diploma or equivalent
• previous experience in a supervisory or leadership role preferred
• knowledge of food safety standards
• understanding of labor and cost control
• strong interpersonal and organizational skills
• availability to work flexible hours including evenings and weekends
• ability to handle multiple tasks effectively and efficiently