Restaurant Operations Manager - $55311 to $65072 per YEAR

Dave & Buster's Inc. and Main Event Entertainment operate as leading brands in the restaurant and entertainment industry, providing guests with an exciting and dynamic environment that combines dining and interactive entertainment. Both brands are known for their unique blend of high-quality food offerings and an engaging gaming experience that caters to families, groups of friends, and corporate events. As a company, they emphasize creating memorable moments for guests through exceptional service, innovative concepts, and a fun atmosphere. The establishments operate numerous locations across multiple states, ensuring consistent quality while offering opportunities for career growth within a vibrant and fast-paced environment. These companies are committed to fostering an inclusive workplace culture that encourages teamwork, leadership, and personal development among employees. They are also dedicated to equal employment opportunity principles and participate in E-Verify in applicable states to maintain compliance and support a diverse workforce. The position of Restaurant & Operations Manager at Dave & Buster's Inc. and Main Event Entertainment is a pivotal leadership role focused on driving the success of the operation by overseeing daily restaurant functions, team management, and guest satisfaction. This role requires a passionate individual who thrives in a fast-paced, multi-faceted restaurant and entertainment setting, where both the details and big-picture operations are essential to business success. The manager is responsible for providing overall leadership, supervision, and strategic direction to meet and exceed business goals while enhancing the guest experience at all touchpoints. This includes managing cost controls for goods sold and labor, recruiting and developing team members, maintaining high standards of service quality, and fostering a positive workplace environment. Ideal candidates are those who enjoy direct interaction with both guests and staff, have a track record of exceeding goals, and can sustain the physical and mental demands of the role, including managing high-volume days and maintaining energy over long shifts. The role demands resilience, strong leadership skills, and a hands-on management style, as well as the ability to work during nights, weekends, and holidays to ensure operational excellence. With competitive pay ranging from $55,311 to $65,072, complemented by a quarterly bonus program and a robust benefits package, the Restaurant & Operations Manager position offers a rewarding career opportunity for those who excel at balancing dynamic hospitality operations with a focus on fun and exemplary guest service.

• 21+ years of age
• 2+ years of restaurant/hospitality experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions