Restaurant Manager - Pittsburgh, PA

Shake Shack is a leading hospitality brand originating from a humble hot dog cart in New York City’s Madison Square Park, founded by Danny Meyer, who is also the Founder and CEO of Union Square Hospitality Group. The company has grown rapidly and is recognized for its commitment to quality food and exceptional service, creating unforgettable experiences for guests. Shake Shack stands out in the fast-casual dining industry through its core mission of "Standing For Something Good" by prioritizing its people and communities. The brand is known for fostering an inclusive, fun, and dynamic culture where employees are valued and supported through hands-on mentorship, continuous training, and growth opportunities. Shake Shack is currently seeking a dedicated Restaurant Manager to join the #ShackFam team. This pivotal role involves overseeing daily restaurant operations to ensure excellence in guest satisfaction and service. The manager is responsible for training, motivating, and guiding team members to upholding the highest standards of hospitality. Leadership is a key aspect of this role, focusing on coaching and driving performance to meet and exceed operational goals. The Restaurant Manager will also play a critical role in community engagement by promoting the Shake Shack brand locally through word-of-mouth and special events. Compliance with sanitation and safety regulations is essential to maintain the health standards and secure a safe environment for both guests and employees. This position requires flexibility as it involves managing various shifts in a fast-paced, high-volume setting. The Restaurant Manager at Shake Shack is not only a leader but also an ambassador of the brand who embodies the company's values and contributes to a positive work environment where team members can thrive. The role offers a unique blend of responsibilities that includes financial oversight, personnel management, and quality assurance. Employees at Shake Shack receive competitive weekly pay, performance bonuses, meal discounts, and access to a range of comprehensive benefits that support their well-being and professional development. Join Shake Shack and be part of something good by building a rewarding career in hospitality with one of the most respected and fastest-growing brands in the industry.

• 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours