Restaurant Manager - Chili's - Fort Worth, TX

Chili's Grill & Bar is a well-established casual dining restaurant chain that was founded in Dallas, Texas, in 1975. With over four decades of history, Chili's has positioned itself as a premier destination for guests looking for authentic American casual dining experiences. Known especially for its signature Big Mouth burgers, house-smoked ribs, flavorful fajitas, and hand-shaken margaritas, Chili's has built a reputation centered on excellent food, memorable service, and a fun, inviting atmosphere. The restaurant chain emphasizes a culture of hospitality, teamwork, and customer engagement, making it a beloved brand among both guests and employees. Working at Chili's means joining a passionate team that values a high-energy work environment where both team members and guests feel valued and appreciated. The role of a Chili's Manager is pivotal to the brand's continued success and guest satisfaction. Leaders in this role are what tie the entire restaurant operation together, acting as the critical link between front-line team members and overall business goals. Chili's Managers are wired for hospitality, meaning they have an innate ability and passion for making people feel special and comfortable. They thrive in a team-oriented atmosphere where collaboration and shared victories are celebrated. This management position is as much about leading people as it is about delivering top business results. Managers are expected to lead by example, fostering an open, positive work culture, holding team members accountable to operational and quality standards, and driving engagement with guests and the community alike. In this role, managers will oversee the day-to-day operations of the restaurant ensuring a great guest experience on every shift. They are responsible for leading their teams through busy, high-energy service periods with professionalism and a commitment to quality. Managers at Chili's must also be adept at problem-solving and self-reflection, identifying the root causes of issues and addressing them while maintaining transparency and accountability. Furthermore, managers play a critical role in team development by hiring, training, retaining, and mentoring team members, preparing them for advancement within the company. They also handle operational tasks such as controlling costs, managing food safety and quality checks, and adhering to established company systems and processes. Additionally, Chili's Managers embody and communicate the core cultural beliefs that differentiate the brand: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. These principles guide the actions and attitude of managers and team members, ensuring consistency in the guest experience and operational effectiveness. In summary, the Chili's Manager role is a dynamic, fast-paced leadership position that blends business acumen with hospitality heart to create an exceptional dining experience and foster a positive work environment for all employees.

• High school diploma or equivalent
• Prior experience in a supervisory or management role in hospitality or restaurant industry
• Ability to work flexible hours including nights and weekends
• Strong interpersonal skills
• Dependable and a team player
• Ability to multitask effectively
• Commitment to uphold safety and quality standards