Restaurant Manager - Chili's

Chili's Grill & Bar is a well-established casual dining restaurant chain that has been a beloved dining destination since its inception in Dallas, Texas, in 1975. Known for its vibrant atmosphere, signature Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has become synonymous with quality food and memorable guest experiences. The restaurant prides itself on its strong culture of hospitality, team collaboration, and a fun yet professional environment that drives both employee engagement and customer satisfaction. Chili's commitment to service excellence is matched by its dedication to community involvement and continuous improvement, making it a standout in the highly competitive casual dining industry. As part of the Chili's management team, the Manager role is crucial to the restaurant's success. Managers at Chili's are not just supervisors; they are leaders who foster a win-together atmosphere where teamwork is paramount. These individuals are wired for hospitality and thrive on making guests and team members feel special. This role involves leading high-energy shifts, exceeding guest expectations on every occasion, and ensuring the restaurant meets its financial and operational objectives. Managers act as role models, holding team members accountable to quality and operational standards while also being self-reflective and transparent about their own performance. They play a pivotal role in driving business results by effectively controlling costs and following established operational systems, such as performing quality line checks and adhering to the manager timeline. Beyond operations, Chili's Managers are passionate about developing their team, from hiring and training to retaining and mentoring team members for advancement. They champion change and new initiatives while encouraging open communication between staff and management. Managers lead with both heart and mind, creating an inclusive and supportive environment that emphasizes Chili's core values and cultural beliefs, including "Every Guest Counts," "Food Perfection," "Be Accountable," and "Play Restaurant." They also actively engage with guests and build relationships within the local community. Understanding and practicing safe food handling procedures is another integral aspect of this leadership role. In essence, Chili's Managers are dynamic, dependable team players who excel in fast-paced, multitasking environments and are driven by a genuine passion for hospitality and service excellence.

• High school diploma or equivalent
• previous experience in restaurant management preferred
• strong leadership skills
• excellent communication abilities
• ability to multitask effectively
• knowledge of safe food handling practices
• dependable and team-oriented
• willingness to work in a fast-paced environment