Restaurant Hostess/Host (Part-Time) - Join Us Now!

Loews Hotels & Co is a renowned hospitality company known for delivering luxury accommodations, exceptional service, and unique experiences across various destinations worldwide. With a commitment to excellence and a passion for creating memorable stays, Loews Hotels combines sophistication with comfort, catering to both leisure and business travelers. The company’s presence in Kansas City, MO, signifies a significant addition to the city’s hospitality landscape, as it introduces the new Loews Kansas City Hotel. This impressive 800-room property boasts 60,000 square feet of versatile meeting and function space, making it an ideal venue for conferences, events, and social gatherings. Connected to the expansive 800,000 square foot Kansas City Convention Center via an innovative sky bridge, Loews Kansas City stands out as a premier destination for groups and meetings, the first of its kind to open in the city in over two decades. Strategically positioned at the cornerstone of Kansas City's vibrant and rapidly evolving downtown district, Loews Kansas City is a stunning 24-story glass tower that commands attention on the city skyline. The hotel offers guests an elevated experience with two signature restaurants, a Grab & Go bakery for quick bites, and a rooftop lounge providing panoramic views of the city. This blend of amenities ensures a dynamic and welcoming environment for visitors seeking comfort, style, and convenience. The Restaurant Supervisor role at Loews Kansas City Hotel is a pivotal position responsible for overseeing restaurant operations in the absence of the Manager. This role requires a hands-on leader who ensures smooth service delivery while maintaining high standards of guest satisfaction. The Supervisor is entrusted with managing the reservation book, accurately accepting and recording reservations, and maintaining detailed guest history files to personalize and enhance repeat guest experiences. This proactive approach to guest relations not only fosters loyalty but also strengthens the hotel's reputation for attentive and personalized service. Key responsibilities include assigning workstations and pre-meal side work to the team, inspecting dining rooms and service areas to ensure readiness for meal periods, and managing seating arrangements to optimize guest flow and satisfaction. The Supervisor greets guests warmly, determines their needs, and guides them to their tables with professionalism, ensuring that all guest interactions are positive and welcoming. Additionally, the role involves constant monitoring of dining room activity, assisting servers and assistants as needed, and addressing any deficiencies promptly to maintain operational excellence. Beyond the day-to-day operational duties, Restaurant Supervisors at Loews Kansas City uphold the hotel's standards by promoting teamwork, adhering to safety regulations, and demonstrating courtesy and professionalism towards guests, management, and fellow team members. They play a crucial role in executing emergency procedures, maintaining cleanliness and the condition of equipment and work areas, and complying with hotel policies, including uniform and grooming standards. Their commitment to these responsibilities contributes significantly to the hotel’s overarching mission of providing an exceptional and memorable hospitality experience. This role is ideal for individuals passionate about leadership within the hospitality industry, eager to contribute to a dynamic team, and committed to upholding the high standards associated with the Loews Hotels brand.

• High school diploma or equivalent
• minimum of 2 years experience in restaurant supervision or related hospitality role
• excellent communication and interpersonal skills
• proficiency in reservation system software
• ability to multitask and manage a fast-paced environment
• leadership and team management skills
• availability to work flexible hours including evenings, weekends, and holidays