Restaurant Host - Ruscello - South Coast Plaza

Nordstrom is a leading fashion retailer known for its commitment to providing exceptional customer service and a premium shopping experience. Established with a focus on quality and style, Nordstrom has grown to become a household name in the retail industry. The company operates a chain of department stores across the United States and Canada, offering a wide range of products from clothing and shoes to accessories and beauty supplies. Nordstrom prides itself on a culture that empowers employees and values diversity, inclusion, and collaboration. As part of its workforce, Nordstrom provides extensive training and growth opportunities, ensuring that employees have the tools and support needed to succeed in their roles. The Host/Hostess role at Nordstrom is a vital position responsible for facilitating an efficient and welcoming dining environment for customers visiting the restaurant areas within the store. This role requires a self-motivated and friendly individual who is dedicated to delivering outstanding customer service consistently. The Host/Hostess will greet and seat customers in a timely and professional manner while sharing knowledge and enthusiasm about the restaurant’s menu and products. This position is ideal for candidates who thrive in a fast-paced workplace and enjoy interacting with customers and team members alike. Key responsibilities include assisting with the training of new employees, supporting other restaurant areas such as answering phones, processing transactions, maintaining stock, and keeping the dining environment clean and organized. The position demands flexibility in scheduling due to varying business needs and offers a competitive hourly wage of $18.30 to $19.00, complemented by potential performance-based incentives or bonuses. Nordstrom is committed to employee well-being by offering a comprehensive benefits package that includes medical, vision, dental, life, and disability insurance options, retirement plans like 401k, paid time off, holidays, and merchandise discounts. The company also provides employee assistance programs to support overall health and wellness. This job opportunity is suited for candidates with at least one year of experience in food service or hospitality, possess a food handler’s card where applicable, and demonstrate the ability to communicate clearly and professionally. Nordstrom encourages applicants from diverse backgrounds, including those with criminal histories, ensuring compliance with legal standards. The company maintains a respectful and inclusive workplace environment, promoting growth and development for every team member. Overall, the Host/Hostess role at Nordstrom offers an engaging and supportive platform for individuals passionate about hospitality and eager to contribute positively to the customer experience.

• High school diploma or equivalent
• 1+ year experience in food service or hospitality preferred
• valid food handler's card where applicable
• ability to work flexible hours
• strong communication skills
• ability to work in a fast-paced environment