Restaurant General Manager

Shake Shack is a renowned hospitality industry leader that originated from humble beginnings as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the acclaimed author of Setting the Table, Shake Shack has evolved into a vibrant, fast-growing restaurant brand recognized for its high-quality food and exceptional hospitality. With a commitment to community involvement and sustainable practices, Shake Shack has cultivated a strong culture centered on the philosophy that it "Stands For Something Good." This ethos reflects in every aspect of their operations, from sourcing ingredients responsibly to promoting a welcoming and inclusive workplace for all employees. As a hospitality business, Shake Shack is dedicated to creating unforgettable dining experiences for its guests while fostering a positive work environment for its team members. Their mission prioritizes doing the right thing for both the local communities in which they operate and the individuals who make their success possible. Employees, often referred to as members of the #ShackFam, benefit from comprehensive mentorship, ongoing training opportunities, and potential for career advancement in a fun and inclusive atmosphere. The position available is a Restaurant General Manager role which presents an excellent opportunity for experienced hospitality professionals seeking to lead within a dynamic, fast-paced environment. This full-time role offers a competitive salary range of $81,723.20 to $107,307.20 annually and focuses on operational excellence, team development, and financial performance. The Restaurant General Manager will oversee all facets of restaurant operations, including inventory control, quality assurance, budgeting, payroll, and compliance with health and safety standards. A critical component of the role is coaching and developing team members to achieve high standards of hospitality and operational success. Managers at Shake Shack take pride in promoting the brand through active engagement with the local community, ensuring the restaurant is not just a place to dine but a valued part of the neighborhood. This involves organizing and supporting restaurant events, fostering customer loyalty, and driving sales growth. Leaders within the company are expected to embody the Shack philosophy by championing inclusivity, motivating their teams, and maintaining an environment where collaboration and fun are integral to daily operations. Additionally, the Restaurant General Manager will be responsible for managing financial objectives by effectively overseeing budgets and meeting profitability goals. The role requires expertise in all financial aspects related to restaurant management and a thorough understanding of personnel management, food safety, purchasing, and restaurant security. Candidates should possess the ability to train others in company procedures and be enthusiastic about continuous improvement and professional development. At Shake Shack, the commitment extends beyond just the business to include health and wellness benefits for employees, flexible scheduling options, and access to an employee assistance program from day one. This dedication to employee wellbeing, combined with an inspiring culture and ample growth opportunities, makes this position highly attractive for those passionate about the food service industry and leadership in hospitality. Overall, Shake Shack offers not only a job but a chance to build a meaningful career in a company that values integrity, excellence, and community-mindedness. Joining Shake Shack is an invitation to be part of something truly good, where your impact extends beyond the restaurant walls to the broader neighborhoods and guests you serve.

• Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
• knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation, health codes, and security
• ability to train others on Shack operations
• ability to motivate team members
• leadership skills focused on coaching and achieving excellence
• knowledge of financial aspects of business operations
• minimum 3 years of P&L responsibility
• food handler certification preferred
• willingness to work flexible hours