Hotel Manager - Quick Hire!

MCR Hotels is a dynamic hospitality company known for its commitment to excellence in hotel management and guest services. With a robust portfolio of properties, MCR Hotels is dedicated to providing clean, friendly, well-organized, and safe hotel environments for all guests. The company prides itself on upholding high standards across all locations, ensuring a consistent and satisfying experience for every visitor. MCR Hotels has established itself as a leader in the hospitality industry by focusing on core values such as guest satisfaction, impeccable cleanliness, product consistency, quality, and teamwork. These principles are embedded in the company culture and guide every aspect of operations, from guest interactions to maintenance and quality assurance. The role of Assistant General Manager (AGM) at MCR Hotels is a pivotal position within the hotel's management team. The AGM supports the General Manager in overseeing daily operations to maintain the brand's standards of service and quality. This role requires hands-on leadership to ensure the hotel environment is welcoming, clean, and efficiently run. The AGM is responsible for supervising teams, maintaining operational checklists with 100% accuracy, and ensuring shift-to-shift communication is seamless through timely and accurate handover reports. Guest relations are a critical focus, requiring the AGM to engage with guests warmly, resolve issues promptly, and uphold a high level of hospitality throughout the property. The Assistant General Manager plays a key role in quality assurance by conducting regular self-audits and ensuring compliance with fire and life safety inspections. They also manage the training and onboarding of new team members, build a positive team culture, and oversee inventory management and purchasing processes. This leadership position demands a thorough understanding of hotel operations, including guest services, rooms, and food & beverage departments. The AGM must be adept at handling stressful situations with composure and possess strong financial and technological skills to manage reports, budgets, and communication technologies effectively. MCR Hotels values a can-do attitude and teamwork, requiring the Assistant General Manager to foster collaboration among team members and encourage a culture of continuous improvement and guest satisfaction. The role often involves flexible scheduling, including evenings, nights, weekends, and holidays, to meet the demands of the hotel business. The position typically requires previous supervisory experience and a preferred educational background of a Bachelor's or Associate's degree. Overall, the Assistant General Manager is instrumental in maintaining MCR Hotels' commitment to excellence, serving guests with a smile, and ensuring that every operational detail meets the brand's rigorous standards. This role offers a challenging and rewarding career path within a respected hospitality company focused on delivering outstanding service and operational excellence.

• Must be 18 years of age or older
• Must be able to stand or remain stationary for 3-4 hours at a time
• Ability to bend, stoop, crouch, lift and transport supplies up to 25 pounds
• Must be capable of operating computers and office machinery
• Ability to visually inspect details at close and long range
• Must be proficient in reading, writing, and understanding English
• Must be able to communicate effectively in English orally and in writing
• Willingness to work evenings, nights, weekends, and holidays
• Must be able to perform essential functions satisfactorily
• Ability to follow all safety and operational procedures
• Must comply with all legal requirements for the role
• Willingness to travel as needed
• Must maintain a professional appearance according to company standards