Restaurant General Manager

Shake Shack is a leading hospitality brand known for its dedication to delivering exceptional dining experiences while prioritizing people above all. Founded by Danny Meyer, a celebrated entrepreneur in the restaurant industry and the CEO of the Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City’s Madison Square Park. From these modest origins, the brand has grown into a globally recognized name that embodies a commitment to quality food, outstanding customer service, and community involvement. Shake Shack prides itself on fostering a fun, inclusive, and supportive work culture where team members, affectionately known as the #ShackFam, have access to hands-on mentorship, extensive training, and numerous growth opportunities. The company emphasizes doing the right thing by its employees, guests, and neighborhoods, promoting a workplace where everyone can come as they are, share ideas, work collaboratively, and enjoy what they do. The position available is a Restaurant General Manager role at Shake Shack, offering an exciting career path for those passionate about hospitality management. This role requires a dynamic leader who is eager to lead, coach, and develop high-performing teams in a fast-paced, high-volume environment. The General Manager will be entrusted with managing inventory, quality, and safety protocols while striving to exceed financial and profitability goals through effective budget management. Maintaining top-notch standards of excellence and hospitality is central to this role, as is driving sales and profits while focusing on developing the team members to their full potential. The individual will also play an integral part in implementing company policies and procedures to ensure compliance with local and state health and safety regulations. Additional responsibilities include managing payroll and scheduling to optimize fuel efficiency and employee satisfaction, as well as promoting the Shake Shack brand within the local community through word-of-mouth marketing and organizing engaging restaurant events. Shake Shack is looking for someone with a minimum of three years of general management experience in a similar fast-paced restaurant environment, capable of upholding the company’s high standards of hospitality and operational excellence. Working at Shake Shack means more than just a job—it is a chance to be part of something good. The company offers a competitive salary ranging from $85,300 to $112,028 approximately, depending on experience and qualifications. Employees benefit from a positive work environment rich with opportunities for personal and professional development. The company supports flexible scheduling and values the contributions of its diverse workforce, promoting equality and inclusion. This is a rewarding opportunity for a committed hospitality professional to grow with one of the fastest-growing brands in the industry.

• Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
• strong leadership skills with a focus on coaching and achieving excellence
• minimum 3 years of P and L responsibilities
• working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• willingness to work flexible hours