Restaurant Front of House - Marketplace Cafe - Spokane

Nordstrom, Inc. is a leading fashion retailer known for its exceptional customer service, wide range of high-quality products, and commitment to employee well-being. Established as an iconic brand in the retail industry, Nordstrom has cultivated a reputation for providing a superior shopping experience to its customers. With a diverse portfolio that includes apparel, shoes, accessories, and beauty products, Nordstrom operates numerous stores across the United States and Canada, blending both physical locations and online presence to meet the needs of today’s consumers. As a Front of House team member at Nordstrom, you will play a vital role in delivering outstanding customer service in a dynamic and fast-paced environment. This position is essential for maintaining the welcoming atmosphere that customers expect when visiting the restaurant within Nordstrom stores. Your responsibilities will range from greeting and seating customers to managing telephone communications and ensuring smooth operations at the front of house. You will also handle cashiering duties, assist with rolling silverware, and prepare coffee and tea to enhance the overall dining experience. Moreover, this role involves supporting takeout and third-party delivery order processing, expediting food, and assisting with soup service. As a Front of House employee, you will manage inventory by stocking, organizing, and maintaining retail displays, food cases, and workstations. This multidimensional position requires flexibility, teamwork, and a genuine enthusiasm for the hospitality industry as you will be expected to assist with bussing tables, cleaning tasks, and ongoing table maintenance. Nordstrom values employees who thrive in fast-paced, customer-focused roles and encourages a flexible schedule to accommodate business needs. Nordstrom offers competitive pay ranging from $17.40 to $18.10 hourly depending on location, experience, and skill level. This position may also qualify for performance-based incentives and bonuses. Employees enjoy comprehensive benefits including medical, vision, dental, life, and disability insurance; a 401k retirement plan; paid time off and holidays; merchandise discounts; and employee assistance programs. Nordstrom’s commitment to fostering a positive work environment ensures that employees are supported both professionally and personally. Working as a Front of House team member at Nordstrom means being part of a respected organization that prides itself on excellence in customer service, diversity, and inclusivity. The company follows legal guidelines regarding background checks and accommodations for applicants with disabilities, demonstrating its dedication to fair hiring practices. This front line role offers an excellent opportunity to develop interpersonal skills, work with a passionate team, and contribute to a memorable customer experience. Nordstrom’s focus on employee growth and support makes this a rewarding position for those looking to advance in the fast-casual dining or hospitality fields within a retail environment.

• 1+ year experience in food service/hospitality preferred
• Ability to communicate clearly and professionally with customers and coworkers
• Thrived in a fast-paced environment
• Open to working a flexible schedule
• Food handler's card where required by local or state regulations