Assistant Service Manager - Rochester, MN

Texas Roadhouse is a renowned American restaurant chain known for its warm, welcoming atmosphere and commitment to serving high-quality, hand-cut steaks along with legendary food and service. Established with a people-first philosophy, Texas Roadhouse has cultivated a culture that emphasizes passion, integrity, partnership, and fun with a purpose. The company prides itself on not only delivering exceptional dining experiences but also fostering growth and career development for its employees. With a dedication to preparing its team for future opportunities, Texas Roadhouse offers a vibrant and supportive environment where employees are valued and encouraged to thrive. The role of Assistant Service Manager at Texas Roadhouse is a pivotal position within the Front of House management team. The Assistant Service Manager supports the Service Manager in overseeing the daily operations, ensuring that every guest receives exemplary service in line with the company’s legendary standards. This role is not simply about managing tasks but about leading by example, training staff, and creating an engaging, high-energy environment during peak service times. The position demands a hands-on approach, as it involves stepping in to assist with serving, hosting, or even cooking when necessary to maintain smooth operations. In addition to supervising the frontline team, the Assistant Service Manager plays a crucial role in enforcing compliance with employment policies and food safety standards. They are responsible for overseeing scheduling, approving side work assignments, and collaborating with the Service Manager to develop strategies aimed at enhancing customer satisfaction and driving sales growth. The Assistant Service Manager also engages directly with customers through 100% table visitation, gathering valuable insights to continuously improve the guest experience. Texas Roadhouse offers a competitive salary range of $48,000 to $75,000 annually for this position, reflecting the importance and responsibility of the role. The company values a fun, vibrant culture supported by flexible work schedules, team competitions, recognition programs, and formal training that pave the way for career advancement. Moreover, Texas Roadhouse provides a comprehensive total rewards package after just 30 days of employment, including top-tier medical plans, dental and vision insurance, paid time off, adoption assistance, retirement plans, tuition reimbursement, and other valuable benefits that support both employees’ professional and personal lives. Working as an Assistant Service Manager at Texas Roadhouse means being part of a dynamic team dedicated to creating memorable dining experiences while developing a supportive and motivated workforce. This role is ideal for someone passionate about hospitality, leadership, and building lasting relationships with both guests and team members. If you are seeking a meaningful career with opportunities for growth and the chance to be part of a company that truly values its people, Texas Roadhouse invites you to become a Roadie and contribute to their legendary legacy.

• High school diploma or equivalent
• prior experience in restaurant management or a supervisory role
• strong leadership and interpersonal skills
• excellent communication abilities
• ability to work flexible hours including peak times
• knowledge of safe food handling and compliance requirements
• ability to manage multiple tasks and work under pressure
• basic proficiency in inventory and scheduling software