Residence Inn Boulder Broomfield - Front Desk Agent

Residence Inn Boulder Louisville is a premier extended-stay hotel located in the scenic foothills of Rocky Mountain National Park in Louisville, Colorado. Known for offering stylish, spacious, and pet-friendly suites, the property boasts accommodations that are 50 percent larger than rooms at other hotels in Louisville. Ideal for both business and leisure travelers, Residence Inn Boulder Louisville provides a welcoming, home-away-from-home atmosphere complemented by a range of amenities designed to enhance guest comfort and satisfaction. Situated conveniently just 15 minutes from Downtown Boulder, the hotel offers easy access to popular local attractions such as CU Boulder and Pearl Street Mall. Guests enjoy free, upgraded Wi-Fi and a complimentary daily breakfast buffet featuring popular morning favorites. Additionally, the hotel encourages community spirit with its Residence Inn Mix social events held on select nights, a state-of-the-art gym, a sport court, an indoor swimming pool, and outdoor facilities including a patio with a fire pit and a BBQ grill. As a Front Desk Agent at Residence Inn Boulder Louisville, you will be the shining star of the guest experience, playing a critical role in managing front desk operations and ensuring every guest feels welcomed and valued. This position demands excellence in customer service and communication, where you will handle multiple responsibilities such as managing check-ins, check-outs, reservations, and guest inquiries with efficiency and professionalism. The role requires multitasking abilities, problem-solving skills, and a warm, friendly demeanor to create a seamless and inviting stay for all guests. As the first point of contact for guests, your role is pivotal in setting the tone for their visit and supporting the smooth operation of front desk functions. The hotel values employees who bring a proactive attitude and a commitment to enhancing guest satisfaction through exceptional service. This is a full-time role that offers a competitive benefits package, including options for daily pay, medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Those hired must be ready to embrace a fast-paced, guest-focused environment and contribute positively to the welcoming atmosphere that defines Residence Inn Boulder Louisville's hospitality experience. The application deadline for positions in Colorado is November 1, 2025.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite
• Strong communication skills
• Ability to multitask and problem-solve efficiently
• Friendly and warm demeanor
• Basic arithmetic skills