Patient Services Manager - Quick Hire!

Metz Culinary Management is a leading provider in the hospitality and food service industry, known for its commitment to delivering exceptional dining experiences. With a strong reputation built over years of dedicated service, Metz Culinary Management specializes in onsite dining and support services tailored to meet the needs of healthcare facilities, corporate environments, educational institutions, and other specialized settings. The company employs over 7,000 team members who share a passion for quality, service, and innovation, positioning Metz Culinary Management as an employer of choice within the industry. Renowned for fostering a family-driven culture, Metz Culinary Management emphasizes values, attributes, and a strategic focus that empower their team members to grow personally and professionally, ensuring a supportive and enriching work environment. The Patient Services Manager role at Metz Culinary Management is a pivotal leadership position responsible for overseeing all aspects of in-room patient dining. This role primarily focuses on managing the server team and enhancing the patient dining experience to ensure not only high-quality food but also exceptional, personalized service. The Patient Services Manager acts as a vital member of the multidisciplinary healthcare team by implementing nutrition care plans and ensuring that patients receive attentive and hospitable service. Strong knowledge of customer relations, dining experiences, and employee management is crucial to succeed in this role. Candidates with experience in patient food services will find this role aligns well with their expertise, but Metz Culinary Management also values those coming from restaurant general manager backgrounds—highlighting that hospitality-minded leadership is essential. The Patient Services Manager must possess excellent communication skills, both verbal and written, and be proficient in Microsoft Office to create effective communication documents such as summaries, reports, and letters. This position is an excellent opportunity for a motivated individual passionate about combining culinary excellence with compassionate service in a healthcare setting. Situated at 801 Ostrum Street in Bethlehem, Pennsylvania, this role offers the chance to join one of the fastest growing companies in the industry, benefiting from a culture that values team success, career advancement, and a supportive work atmosphere.

• Bachelor’s degree desired
• Patient services or restaurant manager experience required
• Amazing communication skills (verbal and written)
• Strong Microsoft Office skills
• Creating effective communication documents including summaries, reports and letters